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TerraBella Southern Pines
- Assisted Living Facilities
- Southern Pines, NC
About this business
Welcome to TerraBella Southern Pines TerraBella Southern Pines brings together a host of desirable features and amenity offerings that are perfect for empowering fun and recreation, personal enrichment, socialization, health and wellness and so much more.
Location details
101 Brucewood Rd, Southern Pines, NC, 28387, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Overall decent. Staff very caring. Often physical access for family was frustrating. Front door bell doesn't ring inside facility, so outside of weekdays 9-5 you had to wait until a staff person walked by. Also had to find a staff person to let you leave. (Another facility had exit code posted in a visually disguised way so residents didn't use it.). Wish they could have provided iPad for Facetime/virtual visits for out-of-town family and friends. Phone access in general difficult.
We took a tour of TerraBella Southern Pines during our search for an Assisted Living facility for our loved one. Our tour was good. The facility was okay. The cleanliness and friendliness were okay, also.
The maintenance and housekeeping staff are great. They work really hard to care for the residents. I cannot say enough about them. The building is very clean and well keep up. The best community I have toured.
We picked this community because, I liked the layout of the rooms, and the interaction with the staff. They need to add more social activities for the residents.
This seems to be an average community. They seemed to be short staffed like a lot of communities in the area. I'm not sure if this is because of the time we are in, or circumstances. The director is willing to meet with me about my concerns and questions. At first it they were not following through with requests from the family. The plates of food look like a tv dinner and this isn't what was told to us during the tour. We were told the community had a chef who will cook balanced meals. The residents request additional food ... read more
They have good staff and caregivers here. The care my loved one is receiving is great! The staff truly care about my loved one and for their health and this is important to the family. There are somethings that can be frustrating as they don't have enough staff to man the secure door to let you in to visit your loved one. The visitor is left waiting at the door, until a staff member comes to the door. There is a delay in leaving the community, as the staff must let the visitor out the front door. There are three meals a day ... read more
I would recommend the community to others for their loved ones. The care the staff provides and the way they treats my loved one is wonderful. The community is very active with activities and the staff make sure to assist the residents in engaging the residents with other residents for socialization. My loved one enjoys the food. There are three meals a day served to the residents, and he residents have choices to choose from.
The main thing that sticks out about TerraBella Southern Pines is the staff who work there, they are extremely caring and friendly.
Our family had an in person tour and it was a lovely experience, but the hallways seemed super long and we just did not want our loved one to have to walk long distances to get to and from places.
Frequently asked questions about TerraBella Southern Pines
How is TerraBella Southern Pines rated?
TerraBella Southern Pines has a 4.5 star rating with 54 reviews.
When is TerraBella Southern Pines open?
TerraBella Southern Pines is open now. It will close at 6:00 p.m.