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The 505 on Walnut
- Apartments
- Syracuse, NY
About this business
Location details
505 Walnut St, Syracuse, NY, 13210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter Awesome place.....there is no better environment to live while at SU - makes my dad (who graduated many years ago) jealous that he and his friends resorted to a dump of a house
Business response:
Thank you for your kind words! We’re so glad to hear you’re enjoying your time here and that the community has made such a positive impression. We appreciate you sharing your experience!
Verified Renter it’s been amazing, staff is very helpful. we have put in many maintenance requests and they have been there it help up! the complex is beautiful
Business response:
Thank you for your kind words! We’re so glad our team has been able to assist you with your maintenance requests and that you’re enjoying the community. We appreciate you sharing your experience!
Verified Renter The customer service was excellent - they answered all the questions, and the entire application process was as easy as possible. I highly recommend it for everyone.
Business response:
We greatly appreciate your feedback! Thrilled our team made your application process smooth and easy.
Verified Renter This community is both safe and accessible, with friendly neighbors, great amenities, and a convenient location that makes it easy to get around.
Business response:
We are utterly delighted to hear you feel safe and enjoy our amenities and location.
Verified Renter Such a lovely apartment complex. Great views of the courtyard and the gym. Maintenance guys are so nice and helpful! I would love to stay here for another year
Business response:
Thank you for taking the time to share your wonderful feedback! We're thrilled you love the views, gym, and our maintenance team.
Verified Renter Great place to stay! Only bad thing is the shuttle schedule from campus is a bit unreliable sometimes. Front desk people are not so nice. But apartment itself is great! Just a heads up- doesn’t come with a tv.
Business response:
Your positive feedback means a lot! We hear your concerns about shuttle timing and will work on improvements.
Verified Renter The kitchen was very small for 4 people, there were issues with the Wi-Fi, and the thermostat fluctuated between hot and cold sometimes. The other amenities were fine.
Business response:
Thank you for sharing your experience. We’re glad to hear you enjoyed the amenities overall, but we’re sorry to learn that the kitchen size, Wi-Fi, and thermostat didn’t meet your expectations. Your feedback is important to us, and we’re continuously working to make the living experience better for all residents.
Verified Renter Good place to hangout i love my room so much the the temperature is just right i love the summer times hear it’s very nice in the spring i like workout on the peloton
Business response:
Thank you for sharing your positive experience at The 505 on Walnut. We are glad you enjoy your room and the amenities provided.
Verified Renter The location is quite convenient, which is a plus. However, the noise level in the building is a constant issue, making it difficult to enjoy some peace and quiet. Additionally, the staff isn't always helpful, which can be frustrating when trying to address concerns. Overall, while there are some redeeming qualities, the ongoing noise problems and less-than-friendly service hold this place back from being a top choice.
Business response:
Thank you for the feedback. Would you mind emailing mktg@tmo.com with your first and last name so we can look into your concerns and see if we can earn a couple more stars?
Frequently asked questions about The 505 on Walnut
How is The 505 on Walnut rated?
The 505 on Walnut has a 4.1 star rating with 97 reviews.
When is The 505 on Walnut open?
The 505 on Walnut is closed now. It will open tomorrow at 10:00 a.m.