The Agency Texas

Freddy Colon 

on Zillow

12 years ago

I was new to the Austin area and Thomas introduced me to the areas in Austin that would be perfect for my life style. He found a home that was a match for my furniture and personal style. Thomas negotiated the best deal possible for my home. Thomas is a professional and I would highly recommend him to anyone. He will surpass all of your expectations as an agent and allow you to feel comfortable throughout the process. 

user8271014 

on Zillow

12 years ago

I had a great experience with Thomas. He is reliable, reasonable, timely, and professional. He took all of my requests into consideration and did not try to force any quick decisions. He offered realistic and knowledgeable advice through my entire transaction. I would highly recommend Thomas if you are looking for a successful and pleasant experience in purchasing or selling your home. I would definitely recommend Thomas to friends and family. I love my Austin home and neighbors. 

user6039254 

on Zillow

12 years ago

I was fortunate enough to be referred to Thomas from a cousin. He is professional, knowledgeable, patient and willing to go the extra mile to keep his clients satisfied. Thomas listened to me and consulted with me from the beginning all the way through the closing on my home. I recommend him to anyone looking to buy or sell a home. 

user24804868 

on Zillow

12 years ago

Thomas is an extremely professional agent. He is very detailed oriented, an outstanding communicator and honest. He provided a comprehensive evaluation of our home value and the neighborhood prior to us purchasing. In addition to helping us purchase our home, he also consulted through the financing securing my family the best possible loan product. I would recommend anyone looking to buy or sell a home to consult with Thomas first! 

Texas Harvest Ranch 

on Zillow

3 years ago

Agent seemed new and very inexperienced. Was not familiar with forms requiring multiple corrections. Poor negotiations skills. Sellers agent walked all over her. I had to step in/go around my agent in order to get things done. Did not seem to understand the closing process. Did not follow up and make sure everything was ready for closing. Did not bother to show up at closing. I would not use this agent again. 

TheEndorphin 

on Zillow

3 years ago

Never got a call after setting a time to view the home. When I called their office the receptionist told me that the agent tried to contact me but I didn’t answer. I informed her that wasn’t true as I never got a call. She said she will personally ensure I get a call back and follow up in 5 mins. Needless to say that never happened either. 

OhadShlessinger 

on Zillow

6 years ago

Sonia is a very kind person, however she seems to me very young, and very unsure of what she's doing (To my opinion, she made several mistakes that mislead me about the state of the real estate I was purchasing and in particular the promises of the seller); I would definitely not use her in the future, as well as her firm. It should be known that The Agency Texas (she works for), threatened to sue me upon seeing the review. 

Tracy Green 

on Zillow

7 years ago

In the house hunting end, Tim was patient with us and showed us many houses. On the buying end, he worked with the seller to get us repair fees when the seller said she was not going to fix some of the issues. I think he could have been more proactive with the mortgage company though. He was unaware, until after the fact, about what they did with our closing. The seller and her agent knew what was happening, our agent didn't. The mortgage company took the check from us that was intended for repairs, repairs we had scheduled ... read more

rtorres 12 

on Zillow

7 years ago

He doesn’t really send many houses to look at. We found every house we were interested in. He was pretty good when it came to immediate appointments on our schedule. Very poor when it came down to negotiation. Lastly, he didn’t have the consideration to let us know he wasn’t going to be at our closing. Every realtor I’ve known understands that customer service is what sets one apart, especially with such a large purchase. Mr. Brown heavily lacks in that category.