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The Bath Authority

4.9

About this business

CLEVELAND BATHROOM REMODELING EXPERTS At The Bath Authority, we put our customers first… a lot of companies might say this but we live it! Our entire bathroom remodeling team from the founders of The Bath Authority to our production department, sales team, customer service reps, and installers, all of us are solely focused on the customer first! It starts with our company mission, to provide the highest quality bathroom remodeling products at the best market prices possible while delivering a world-class customer experienc... read more

Location details

24801 Rockside Rd, Bedford Heights, OH, 44146, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.9901 reviews
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Erich N.'s profile image
3 years ago

We are very happy with the quality and great work. The installer was very helpful with his recommendations on changing the location of the handrails. 

Business response:

Hello, Erich. We really appreciate you taking the time out to share your experience with us and thank you for trusting us with your home improvement project!^JD 

Customer in Mentor, OH's profile image
Customer in Mentor, OH 
3 years ago

Staff very professional and helpful, and the shower is beautiful. He cleaned up very well after each day. Love my shower! 

Business response:

Hi, Customer In Mentor,. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!^JD 

Ken R.'s profile image
3 years ago

Business response:

Hello, Ken. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD 

Traci E.'s profile image
3 years ago

Business response:

Hi, Traci. We are sorry to hear that we didn't meet your expectations. We have very high expectations at Universal Windows Direct and would love the opportunity to improve. Please get in touch with us at customerservice@universalwindowsdirect.com!^JD 

Carolyn L.'s profile image
Carolyn L. 
3 years ago

The guys that came out were very kind, courteous, respectful of my home. They also were very neat and clean. 

Business response:

Hi, Carolyn. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for trusting us with your home improvement project!^JD 

Customer in Madison, OH's profile image
Customer in Madison, OH 
3 years ago

Business response:

Hi, Customer In Madison,. We are sorry to hear that we didn't meet your expectations. We have very high expectations at Universal Windows Direct and would love the opportunity to improve. Please get in touch with us at customerservice@universalwindowsdirect.com!^JD 

Customer in Canton, OH's profile image
Customer in Canton, OH 
3 years ago

Business response:

Hi, Customer In Canton,. Thank you so much for leaving us a stellar review!^JD 

Pam C.'s profile image
3 years ago

Business response:

Hello, Pam. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD 

Customer in Aurora, OH's profile image
Customer in Aurora, OH 
3 years ago

Business response:

Hello, Customer In Aurora,. Thank you for the 5-star review! We truly appreciate it. Please don't hesitate to reach out if you need anything!^JD 

Frequently asked questions about The Bath Authority

How is The Bath Authority rated?

The Bath Authority has a 4.9 star rating with 901 reviews. 

When is The Bath Authority open?

The Bath Authority is closed now. It will open at 8:00 a.m.