This profile has been claimed by the business owner or representative.
The Bath Authority of Columbus
- Kitchen & Bath
- Columbus, OH
About this business
Location details
3563 Interchange Rd, Columbus, OH, 43204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Just horrible. The whole experience. And I hate the results. I’ve had three people ask me for your info and said I wouldn’t recommend you guys to my worst enemy. So you lost out on multiple peoples business. One who’s already scheduled an install through a different company that would have gone through you if I recommend because well it’s my mom
Business response:
Hi Daniel, thank you for sharing your experience and we are disappointed to learn we missed the mark on your project. At The Bath Authority, we hold ourselves to a high standard and are dedicated to making this right. After reviewing your account, it looks like you are working with management to correct any mistakes made. We look forward to turning this experience around for you. ^AM
They installed the shower rather skillfully, but after their estimate, they got in touch with me to let me know that they would need to bill an extra $900 to remove a certain pipe. This should have been covered from the start, since we went over everything before they began the job.
Business response:
Thank you for providing your feedback and making us aware of this issue. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at support@thebathauthority.com and we'd be happy to resolve your concerns.
It’s too expensive
Business response:
Hello. Thank you for your feedback. We are sorry to hear we were not able to meet your budgetary needs. We do consider a number of factors and resources before estimating a project's cost so that we can continue to offer the most competitive price installation to a homeowner. Best of luck to you
Frequently asked questions about The Bath Authority of Columbus
How is The Bath Authority of Columbus rated?
The Bath Authority of Columbus has a 4.4 star rating with 303 reviews.
When is The Bath Authority of Columbus open?
The Bath Authority of Columbus is open now. It will close at 8:00 p.m.