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The Catalina Hotel & Beach Club
- Hotels
- Miami Beach, FL
About this business
Location details
1732 Collins Ave, Miami Beach, FL, 33139, United States
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Peaceful and Relaxing Not too it' was Good Was good like All way s
Business response:
We're thrilled to learn that you had another great stay, Frank! It would be our pleasure to host you again for more peace and relaxation when you are back in Miami Beach. TM, Guest Relations
Exceptional
Very Good
Good
Fulfilled my needs for 5 nights Area to the bedrooms is dated. Rooms at front noisy Friendliness and knowledge of staff. Nothing too much trouble
Business response:
Hi Siobhan, thank you for your review. It’s great to hear that our staff took such good care of you! We hope to host you again when you are back in Miami Beach. TM, Guest Relations
The price and location was excellent we would stay again That they didn’t tell us about the extra charges $86 for the parking and the restaurant was over priced and the food wasn’t good at all. And we thought we had a room at the Catalina and it turned out to be next door at there sister hotel The location was excellent
Business response:
Hello Kathryn, thank you for your review. We were happy to provide a great rate in a central location just minutes to the beach, restaurants, shops, and attractions. We do not have parking at the hotel. Valet service is available via a third party for $40 per day, plus taxes. There is also a public parking garage located nearby. We have three buildings, but they are next to each other. We look forward to your future stay. TM, Guest Relations
Good La conexión wifi en la habitación era horrible, casi como no tenerla. El día que llegamos hubo una tormenta fuerte en Miami, y parece ser que los huéspedes no salían des habitaciónes y por tanto no quedaban habitaciones libres. Eso hizo que el checkin se retrasara y hubo una cola grande de gente enfadada en la recepción porque no podían acceder a sus habitaciones. Entiendo que en casos así, el hotel puede hacer poco...no pueden ir a las habitaciones y echar a la gente que tendría que haber salido por la mañana. Pero hub... read more
Business response:
Hi Pilar, thank you for your review. It's great to know that our staff went above and beyond to make your stay more comfortable. We would not allow guests to overstay as it would disrupt the check in process for our arriving guests. Perhaps an unexpected staffing issue, but we will look into it further. Our apologies for the inconvenience. We welcome you to stay with us again for a future stay where we can make it a 10. TM, Guest Relations
Exceptional
Cool Need tissue in bathroom need new carpets Rooms were ok need new carpet in hallways , soap tissue in bathroom would be nice
Business response:
Hi Stephen, thank you for your review. We appreciate all feedback as it helps us to assess and make improvements. We hope to have you as our guest again in the future. TM, Guest Relations
Frequently asked questions about The Catalina Hotel & Beach Club
How is The Catalina Hotel & Beach Club rated?
The Catalina Hotel & Beach Club has a 3.7 star rating with 7,363 reviews.
When is The Catalina Hotel & Beach Club open?
The Catalina Hotel & Beach Club is open now. It is open 24/7.