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The Chateau Restaurant Norton
- Italian
- Norton, MA
About this business
Location details
48 Bay Rd, Norton, MA, 02766, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 8:00 p.m. | |
| Tue | 11:30 a.m. to 8:00 p.m. | |
| Wed | 11:30 a.m. to 8:30 p.m. | |
| Thu | 11:30 a.m. to 8:30 p.m. | |
| Fri | 11:30 a.m. to 9:00 p.m. | |
| Sat | 11:30 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 8:00 p.m. |
We've been to the Chateau several times, none recently due to Covid. Food is always good, varied menu and a few favorites. I think our server was new, seemed nervous. Asked for water, which we never received. Reminded her of drink options which I thought she would offer. Considering that the restaurant was not crowded, we were surprised that the original service was slower. Maybe all of the tables she had came at once. Very good meal, we'll be back.
Business response:
Thank you for joining us and sharing your experience. We do apologize for the trouble you experienced with your service during a busy Saturday night. We look forward to your next visit and our opportunity to provide the 5-star visit we love to bring our guests. - The Chateau Norton
Good food. Dinning room could use an update. Felt like I was back in Italy in the 60s. Could use outdoor seating options
Enjoyed ourselves
Business response:
Thanks for joining us, Denise. We look forward to welcoming you in again for another excellent meal. Cheers! - The Chateau Norton
Greg was our server and he was great! Very friendly, kind, and attentive. Will definitely be back again!
Business response:
Thank you for joining us, Rachael. We appreciate you taking the time to leave a review and your kinds words. Greg will be so pleased to know his service helped make your visit exceptional. See you soon! - The Chateau Norton
Dawn was an excellent server. I have a mushroom allergy and the manager came over to discuss the food items also before the order went in. That was excellent. The atmosphere was quiet and clean and the food was delicious!
Business response:
Thank you for joining us, Laura. We're so pleased you felt comfortable dining with us and our attention to your allergy. We want all guests to be safe when dining with us. Hope to welcome you again soon - ask for Dawn. Cheers! - The Chateau Norton
Food quality excellent and our server was personable and efficient. Heading back soon
Good seafood, spacious booths, quiet atmosphere, super service!
Business response:
Thank you, Ron! We look forward to your next visit with us! - The Chateau Norton
The waitress made our meal special. She was outstanding
Business response:
Thank you for joining us, Sandra. We appreciate your review and your kind words for your server, Maria. We hope to see you in again soon. - The Chateau Norton
This was our first time to the Chateaux, I booked an online reservation for party of 10 for a graduation celebration. Our party arrived on time but apparently there was some confusion about the table seating. All worked out. Then about 30" after we had been seated (after tables arrange) I received a phone call stating I had a reservation for 1:45 for 10 people (it was now 2:15) and were we coming? I told them we were already there and seated, so not sure where the confusion was. Seems to me the person who checked us in did n... read more
Business response:
Thank you for dining with us, Lori. We appreciate you sharing your recent visit with us and the mis-communication you encountered during a busy Saturday. We're working hard with our team to ensure issues like this do not happen again. Happy to hear your meal was good and we look forward to welcoming you in again for a 5-star visit. - The Chateau Norton
Frequently asked questions about The Chateau Restaurant Norton
How is The Chateau Restaurant Norton rated?
The Chateau Restaurant Norton has a 4.2 star rating with 1,984 reviews.
When is The Chateau Restaurant Norton open?
The Chateau Restaurant Norton is open now. It will close at 8:00 p.m.