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The Congress Plaza Hotel & Convention Center

4.2

About this business

Welcome To Congress Plaza Hotel & Convention Center Check Into Living History On Chicago’s Michigan Ave. Enjoy unparalleled value and gracious hospitality at one of downtown Chicago’s most legendary hotels. Located near Grant Park on Michigan Ave., with views of Lake Michigan, the Congress Plaza Hotel & Convention Center has been a Windy City icon since 1893, playing host to U.S. presidents, international celebrities and performers, foreign dignitaries and elite travelers from around the world. 

Location details

520 South Michigan Avenue, Chicago, IL, 60605, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.213,886 reviews
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Ingrid's profile image
a year ago

Pleasant Het stonk in het hele hotel. locatie, heel centraal 

Helen's profile image
a year ago

Very Good 

Diane's profile image
a year ago

Good The service at the restaurant facing the was really poor. I tried to eat there twice and there was always an excuse such as understaffed or the cook had just arrived. The breakfast at the other entrance area was great and the staff was friendly. I really liked the hotel's location. 

Patricia's profile image
a year ago

It was fine. I would stay there again just for the location. Beds were very hard. The AC was very cold, but so old the knob on it would not turn, so there was no adjusting it. Still has a chain for the double lock. Door knobs were ancient. Sure needs to updating done. Very beautiful and elegant hotel, but yet very old. Locations was great. Close to bus stops. Shout out to the concierge for helping us out. We are country folk - kind of like a fish out of water in the city. ;) 

Anonymous's profile image
Anonymous 
a year ago

Pleasant It’s very old and things were falling apart. No one came to clean the first day. The location was amazing. 

Maura's profile image
a year ago

worth the discount price for an unbeatable view, just not a 5 star hotel. the downstairs is lovely but pretty deceiving. you go from swanky Art Deco to “1980s Ohare vibes” real quick. no natural lighting in the hallways. discolored carpets. hallways with poor ventilation because the smells were LOUD. front handle jiggled the frame itself was stripped, just hanging on. The bathroom fixtures were loose and I feared would break off. women up by security banging down the door of a neighbor multiple times and couples screaming be... read more

Maher's profile image
a year ago

Exceptional 

Maria's profile image
a year ago

agradable , camas amigables y almohadas , buen descanso para subir al baño el escalón es muy alto , y en las noches para ir al baño cuesta mucho trabajo subir , lo mismo para salir de la tina está muy alto , hay que subir las piernas tanto que se pega uno en las orillas de metal de los carriles de las puertas la cercanía con todos los atractivos de Chicago ,el que mantengan lo viejo del hotel sin dejar de ser cómodo 

Amelia's profile image
a year ago

Great hotel for a weekend trip! Some of the Buckingham Wing hallways/staircases were a bit messy and could use a bit of extra cleaning. The location was very convenient! Only a 10 minute walk from the Institute of Art and other Chicago must see places. 

Frequently asked questions about The Congress Plaza Hotel & Convention Center

How is The Congress Plaza Hotel & Convention Center rated?

The Congress Plaza Hotel & Convention Center has a 4.2 star rating with 13,886 reviews. 

When is The Congress Plaza Hotel & Convention Center open?

The Congress Plaza Hotel & Convention Center is closed now. It will open at 9:00 a.m.