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The Edge Fitness Clubs
- Gyms
- Orange, CT
About this business
A premier workout studio exclusively available in our Connecticut clubs. Our studio provides a stress-free and private environment for individuals to focus on their fitness goals without the distractions of a busy gym. Our Total Fitness Studio is equipped with state-of-the-art equipment to help our members achieve their fitness goals, no matter their experience level.
Location details
50 Boston Post Rd, Orange, CT, 06477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 11:00 p.m. | |
| Tue | 4:00 a.m. to 11:00 p.m. | |
| Wed | 4:00 a.m. to 11:00 p.m. | |
| Thu | 4:00 a.m. to 11:00 p.m. | |
| Fri | 4:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 6:00 p.m. |
I have a membership with Edge fitness in ********* ****** ** for over a year and a half now. Went off to college at * ** * *** *****and have been trying to cancel my account for months now with no response! I've been to the gym and they say I have to cancel online at customercareabcfitness.com. Sent numerous emails with on a confirm request of email and they still have not canceled my membership! Worst customer service ever! They make it impossible to cancel just to steal the monthly dues!
This has been the worse and most stressful situation I have encountered with a business in my life. I now have to file a police report for the sales manager who fraudulently signed my name on documents on top of trying to get my money back due to them not cancelling out the request on the same day as I requested them to. This has been a nightmare but after reading all the comments from everyone else this is now a normal practice of the business and it is horrible that they are allowed to continue to commit this type of abuse... read more
Besides the very difficult payment and cancellation practices, management is rude and non professional. The regular staff are friendly and nice but mgt is not. Music is way too loud at one location causing one to have to wear ear plugs. No one seems to know or refuses to turn it down. Area manager dismisses issue saying it’s the same at all locations. It is not. Wonder if it because of location and lack of care for clientele and staff. It’s so loud as in going to a concert or club. Not good to work in it all day nor work out... read more
I wish I could give them a lower rating. Everything that all these other reviewers are saying is 100% true. They are a big scam. I “cancelled “ my membership during Covid and now I’m getting the Threatening texts and emails saying I’m in collections. I called and talked to them and they said I owed 280$ but they will forgive it if I sign up for 45$. I told them I canceled. They asked if I had email proof. It was 2 years ago. Also my wife was on with me, but somehow she is off the plan.
Signed up online, September1,2022,Greenwich location, took tour was shown the floor was told well this is it. No walk through one level tight packed with pople. Mind you, I have only step foot in there for the "tour" lst week.requested cancel, Email Correspondence is as follows Dear Tamika, Re: THE EDGE FITNESS GREENWICH Account #: 00133-41101 I apologize, but at this time, you are only eligible to cancel under move or medical condition. Proof of relocation or medical condition is required for cancellation. I have listed the... read more
Please do not start a membership, this corporation is very money hungry & purposely make it difficult for you to quit so they can squeeze more money out of you. Terrible management. And the employees/management have a terrible communication service. I pay for a one month training session. I told my trainer I’d like to cancel & he told me to let the front desk know. The next Day I went to cancel they said he had already done it for me. Two months go by and my card is charge $456. I called and was told that I waited two month ... read more
I had a personal trainer for a 2 month minimum for the edge fitness in Fairfield, Ct. I gave my 30 day notice as per clubs policy. My last payment was made on May 5th of 2022 in the amount of $363. However, I updated my primary account to just one debit card oppose to two in August. The day after me updating my account, I find attempted charges of $363. I immediately call the gym, minus the fact that I have been calling them practically every day because I was having other problems with them. The person I spoke to told me ev... read more
This Gym has been making me jump through hoops for about a month now. I have really bad mental health and other health issues and the gym just isn’t going to work for me. So I emailed to cancel my membership. I got denied and the stated I needed a doctors note. A DOCTORS NOTE????? Whatever I go and get a doctors note. They denied me again. Wtf?? They state that the note needs to say that I can’t work out for 6 months or longer. I call my doctors office and have them write that up. I send it to their email again. Once again d... read more
The edge fitness is not being fair with female customers. They provide a separate facility for women only, which is great, however they’re charging women 39.99 a month for use of this room. The area and the equipment provided is not even a quarter of the main gym itself. The womens gym area is so small and they’re expected to pay more. Corporate, I kindly ask you to look into this. Especially ******** ********facility. Some of the machines don’t work and at times it gets crowded in there. The main gym has much more equipment... read more
Frequently asked questions about The Edge Fitness Clubs
How is The Edge Fitness Clubs rated?
The Edge Fitness Clubs has a 3.7 star rating with 723 reviews.
When is The Edge Fitness Clubs open?
The Edge Fitness Clubs is closed now. It will open at 4:00 a.m.