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The Edge Fitness Clubs
- Gyms
- Wilmington, DE
About this business
Location details
4700 Limestone Rd, Wilmington, DE, 19808, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 11:00 p.m. | |
| Tue | 5:00 a.m. to 11:00 p.m. | |
| Wed | 5:00 a.m. to 11:00 p.m. | |
| Thu | 5:00 a.m. to 11:00 p.m. | |
| Fri | 5:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 7:00 a.m. to 7:00 p.m. |
Amazing, beautiful gym with tons of new, modern equipment. Locker rooms are equipped, also has a sauna.
Business response:
It's wonderful to hear that you had a positive experience at our gym! We work hard to provide our members with top-notch facilities and services, and it's great to see that we are meeting your expectations.
I went 3 different days and times to check out Edge Fitness at Pike Creek, result: ALWAYS CROWDED AND NOISY! There were different front desk employees each time and none seemed very familiar with anything Edge; only 1 of the 6 employees was CPR certified; none of them knew what an AED was. A manager, Nick, was rude and condescending. They are focused on enrollment numbers, NOT quality and definitely not safety! I didn't think anything could be worse than Planet Fitness, but Edge has the edge on being at the bottom of fitness... read more
Business response:
We appreciate your feedback and do realize that certain times of the day tend to be very busy. We would be happy to look into your membership and go over the amenities options that may make your experience better during these busier times. Please feel free to reach out to our member experience team at edgecares@theeedgefitnessclubs.com with your review. Thank you!
It's a nice gym with newer and varied equipment. However, it is almost always very busy. Even earlier in the day when I would go. Also (I am an older male), it has a lot of creepy dudes. People who don't know how to work out and follow around others to do their workout and for comparison on how they are doing. I quit awhile ago and happier for it. Too many weirdos. Cancelling your contract is unnecessarily difficult and unclear. You have to begin the process 60 days before you want to quit to be sure you won't get charged ... read more
Business response:
We appreciate your feedback and do realize that certain times of the day tend to be very busy. We would be happy to look into your membership and go over the amenities options that may make your experience better during these busier times. Please feel free to reach out to our member experience team at edgecares@theeedgefitnessclubs.com with your review. Thank you!
I feel scammed by Edge Fitness. I gave them my 30-day written cancellation notice, followed their policy exactly, and was STILL charged an annual equipment maintenance fee. Why would I pay for "annual upkeep" when I'll be gone in a few weeks? Customer service gave me the runaround. They said the fee is "in the contract," but that's just a way to squeeze extra money from people on their way out. I've now read dozens of similar complaints -- this seems like a pattern. Be warned: Edge Fitness's cancellation and billing practi... read more
Business response:
Please contact our member experience team for assistance - edgecares@theedgefitnessclubs.com.
Membership staff is terrible. They just want your money. Exercise classes are too big and full.
TLDR: Do not sign here! False advertising and broken verbal agreements. Just wants to take your money! I am not one for leaving bad review (or even any review), but Edge really has left me no choice. I signed up for Edge in November 2023 in Delaware. Upon starting, I let them know that I will be moving to Connecticut in July 2024 (currently residing), and they stated that I would be able to cancel my membership at that time. With this promise, I signed the 2 year contract that was recommended to me, but this was false adver... read more
Frequently asked questions about The Edge Fitness Clubs
How is The Edge Fitness Clubs rated?
The Edge Fitness Clubs has a 4.2 star rating with 216 reviews.
When is The Edge Fitness Clubs open?
The Edge Fitness Clubs is closed now. It will open at 5:00 a.m.