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The Emergency Clinic
- Healthcare
- San Antonio, TX
About this business
Location details
6496 New Braunfels Ave., San Antonio, TX, 78209, United States
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Great staff, great service.
Business response:
Hello Ms. Hartensetine, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Alamo Heights location where we're always here to help 24/7. Thank you for the kind words. We hope you feel better very soon. Thanks again!
Girl at front desk was extremely courteous, professional and helpful. RN was professional and thorough with her exam and notes. Doctor was Great explained everything really thorough, professional, and so that I can understand things. Always like going here for their service and professionalism.
Business response:
Hello, We are absolutely thrilled to hear about your positive experience with our front desk, nursing, and medical staff. It's wonderful to know that our team's professionalism and thoroughness made such a positive impression on you. We particularly appreciate your feedback about the doctor's ability to explain things in an understandable manner. Thank you for your continued trust and for choosing our facility for your healthcare needs. We look forward to providing you with the same high level of service in the future. Get... read more
I always receive great service! The doctors and nurses are always so nice and do a fantastic job of keeping the patient informed. I would highly recommend as service is always fast and thorough.
Business response:
Thank you for your review! We appreciate your kind words about our doctors and nurses providing fast, thorough service. It's wonderful to hear that you always receive great service and feel well-informed during your visits. We're glad our team's efforts to deliver exceptional care have made a positive impact on your experience. Thank you for recommending us to others.
Prompt, courteous, professional, caring & knowledgeable.
Business response:
We greatly appreciate your feedback highlighting our prompt, courteous, professional, caring, and knowledgeable service. It's wonderful to hear that you had such a positive experience with our team. We strive to provide the highest quality care and service to all our patients, and your kind words affirm that we are meeting those goals. Thank you for taking the time to share your thoughts about your visit with us.
I’ve been there many times.. though the years and always get the best attention.. and always seen in a reasonable amount of time… And always leave their feeling like I know what’s going on or what I need to do next to take care of .. a pending health issue… The staff there is very kind and attentive like I said and I leave there also feeling like I have a friend that’s got my back… Thank you so much ,for all you do.. as well as following up with your clients/patients
Business response:
Hello, Thank you for sharing your kind words about our staff and care here at Alamo Heights. We are delighted to hear that you've had consistently positive experiences with us over the years. Our team strives to provide attentive service and ensure patients understand their health situations clearly. We're grateful for your trust and loyalty, and we're pleased to know you feel supported by our staff. Your feedback means a lot to us, and we appreciate you taking the time to share it. Please take care and we look forward to ... read more
Conscientious staff..very thorough Doctor..A Plus service...will go again.
Business response:
Hello Ms. Church, Thank you for recognizing our conscientious staff and thorough care at our Alamo Heights locatoin. We appreciate your trust in our service. We are here and ready to help 24/7, no matter how large or small your issue is. Thank you for the kind words and we hope you feel much better very soon.
Dr Megan is fabulous. Really enjoy her bedside manner
Business response:
Hello, We are delighted to hear about your positive experience with our care team and bedside manner at our Alamo Heights facility. We are always here and open 24/7. Please get well soon and thank you so very much!
Quick service and awesome care
Business response:
We are delighted to hear about your positive experience with our quick service and care! It's wonderful to know that we were able to meet your expectations in both efficiency and quality of care. Our team strives to provide the best possible service to all our patients, and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts with us.
I just had some minor questions that did not get addressed. Otherwise it was very good.
Business response:
We appreciate your feedback regarding your recent visit. We understand you had some minor questions that weren't fully addressed during your visit, and we apologize for that oversight. Our goal is to ensure all patients receive thorough and complete information. Please feel free to contact our clinical coordinator, Jennifer, at (210) 880-3223 if you have any questions or need additional assistance.
Everyone is so nice and respectful. Peaceful environment. Knowledgeable providers inspire confidence.
Business response:
We are pleased to hear about your positive experience. Your comments about our respectful staff, peaceful environment, and knowledgeable providers mean a lot to us. We strive to create a comfortable atmosphere for all our patients, and it's wonderful to know that you felt this during your visit. Our team works hard to ensure that each patient receives the highest quality of care, and we're pleased that our providers were able to inspire confidence in you. Thank you for taking the time to share your feedback with us.
Frequently asked questions about The Emergency Clinic
How is The Emergency Clinic rated?
The Emergency Clinic has a 4.9 star rating with 3,129 reviews.
When is The Emergency Clinic open?
The Emergency Clinic is open now. It is open 24/7.