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The Emergency Clinic

4.9

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Location details

6496 New Braunfels Ave., San Antonio, TX, 78209, United States

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4.93,129 reviews
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Margaret H.'s profile image
Margaret H. 
2 years ago

Great staff, great service. 

Business response:

Hello Ms. Hartensetine, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Alamo Heights location where we're always here to help 24/7. Thank you for the kind words. We hope you feel better very soon. Thanks again! 

Mary F.'s profile image
Mary F. 
8 months ago

As always, great bed side manners service 

Business response:

Hello Ms. Felan, We're absolutely thrilled to hear about the great bed side manners we have. Thank you for taking the time to share your experience with us. It's wonderful to know that our team consistently provides such a positive experience for our patients. We believe that compassionate care is a crucial aspect of our diagnostic services, and we're glad that this was reflected in your visit. Your feedback is invaluable to us, and we appreciate you letting us know that we're meeting our goal of providing excellent care. ... read more

Kendall I.'s profile image
Kendall I. 
8 months ago

Amazing doctor and nurse as always! We are repeat customers. Always seen quickly and very knowledgeable staff! 

Business response:

Thank you for sharing your experience with us! We're glad to hear you found our doctor and nurse amazing and knowledgeable. We appreciate your loyalty as repeat customers and are thrilled that you consistently receive quick service during your visits. Our team strives to provide excellent care, and it's wonderful to know that we've met your expectations. We look forward to continuing to serve you with the same level of quality care in the future. 

Anthony S.'s profile image
Anthony S. 
8 months ago

Everyone at the clinic are amazing. We've been patients for a long time and would not go anywhere else. Consistently amazing care! Thank you! 

Business response:

Hello Mr. Silva, We're delighted to hear about your positive experience at The Emergency Clinic Alamo Heights. Thank you for your kind words and 5 star rating. Please get well soon and thank you so very much again. 

Lukin Cash G.'s profile image
Lukin Cash G. 
8 months ago

Great experience 

Business response:

Hello, We are thrilled to hear about your great experience at The Emergency Clinic Alamo Heights. Thank you for sharing your feedback. We appreciate the 5 stars as well. Hope this finds you feeling a bit better and well on the road to recovery very soon. Please take care and thank you again. 

Wren N.'s profile image
Wren N. 
8 months ago

The MD was Very thorough and explained everything to us. Very convenient to have a CT there. Followed up to check on my daughter. 

Business response:

Hello, Thank you for your positive feedback. We are glad to hear that the MD was thorough and explained everything well. We love informed p[atients, they have the right to know why and how we are trying to help them. We appreciate the kind words and 5 star rating. Please take care and thank you again. 

Ruby C.'s profile image
Ruby C. 
9 months ago

From the moment I walked in, to being seen, treated and left; every staff member was friendly and courteous. Wait time was under 15 minutes. The nurses and doctor took their time to listen to my concerns and they took every measure to treat my needs. They gave me great follow up resources and didn’t just send me off. And when I needed my medical record forwarded to a specialist, it was done immediately without any issues. Thank you for everything y’all do! 

Business response:

Hello Ms. Cantu, We are so thankful for your kind words and are thrilled to hear about your positive experience at The Emergency Clinic Alamo Heights. We can honestly saw we have THE BEST team at Alamo Heights that truly care about getting their patients on the path to recovery! Thank you for sharing your feedback! Hope you feel much better very soon. Please take care and thanks again. 

Dora G.'s profile image
Dora G. 
9 months ago

Excellent work all the way. Thanks to all the nurses and Dr Elizabeth Kang, I appreciate what y’all did for me. 

Business response:

Your positive feedback is greatly appreciated. Thank you for acknowledging the excellent work of our team, We are open 24/7 if you should ever need us again. 

Gena F.'s profile image
Gena F. 
9 months ago

No wait. Thorough action on appropriate diagnosis. 

Business response:

Hello, We are thrilled with your feedback regarding your visit to our Alamo Heights location! Thank you for sharing your experience at The Emergency Clinic. We liked that you rated us 5 stars! Hope you get well soon. Please take care and thanks again. 

Patricia W.'s profile image
Patricia W. 
9 months ago

Event was great, from the receptionist to the PA to the tech. Professional and very empathetic. 

Business response:

Your review is appreciated. We're glad to hear you had a great experience and ou staff was professional and empathetic. Thank you for sharing your feedback. 

Frequently asked questions about The Emergency Clinic

How is The Emergency Clinic rated?

The Emergency Clinic has a 4.9 star rating with 3,129 reviews. 

When is The Emergency Clinic open?

The Emergency Clinic is open now. It is open 24/7.