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The Emergency Clinic

4.9

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Location details

6496 New Braunfels Ave., San Antonio, TX, 78209, United States

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4.93,163 reviews
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JAN P.'s profile image
JAN P. 
4 years ago

So professional and clear explainations 

Business response:

Hello Mr. Perrault, Thank you for the feedback and the 5 star rating. We are always here for you, ready and waiting to help! Thanks again and please feel better soon! 

JAMES C.'s profile image
JAMES C. 
4 years ago

Quick and thorough. And great follow up. 

Business response:

James, we pride ourselves on minimal wait times and exceptional care. We hope you are feeling better, and we are always here when you need us. 

Jean L.'s profile image
Jean L. 
4 years ago

Professional 

Business response:

Hello Ms. Levine, We really appreciate you taking the time to share your rating with us. We are so grateful for patients like you. Get well soon and thank you so much! 

CYNTHIA H.'s profile image
CYNTHIA H. 
4 years ago

I can't say enough good things about this place and the staff. They've made quality medical care affordable. 

Business response:

Hello Ms. Hamilton, We are so grateful for your review. Thanks for sharing your rating with us. We love being able to offer high quality healthcare to our community! We value your opinion. Thank you so much and please take care. 

ELISE G.'s profile image
ELISE G. 
5 years ago

Very friendly, quick in and out. I felt well taken care of and will highly recommend! 

Business response:

Hello Mr. Gertenbach, Thank you so much for your 5 star rating and the recommendations for our Alamo Heights location. We are so pleased you were registered, diagnosed and treated in a timely manner! We hope you are already on the road to recovery, please take care! 

JANIE M.'s profile image
JANIE M. 
5 years ago

Staff was welcoming considering the late night visit. Attentive to my health concerns. 

Business response:

Hello Ms. Morales, Thank you for taking the time to give us feedback regarding your ER visit to our Alamo Heights location. We are thrilled with the 4 star rating and appreciate knowing your were taken care of in the middle of the night by caring, professional people that love their patients. We are open 24/7 and always here to help! Thank you again and please take care! 

Tim O.'s profile image
Tim O. 
5 years ago

I have been treated at this facility several times and the care and service provided is excellent. The staff is friendly and knowledgeable and my outcomes have always been positive. I would recommend this facility to anyone without hesitation. 

Business response:

Hello Mr. Orem, Thank you for choosing our Alamo Heights facility yet again! We appreciate loyal customers and we make it our mission to give top quality healthcare from professionals who are knowledgeable and truly care about their patients. We are here 24/7 and always ready to help. Thank you again and please take care. 

Craig D.'s profile image
Craig D. 
5 years ago

The staff was very friendly and helpful and the physician who examined me was patient, asked what seemed to be all the right questions and listened thoughtfully to my answers. The only drawback to me was that the clinic doesn’t honor Medicare even if the patient has supplemental coverage with a private national insurance company. 

Business response:

Mr. Donegan, we have great news for you!! As of today, The Emergency Clinic of Alamo Heights is recognized by Medicare. You can now be treated 24/7 by our amazing staff and we will submit your claims to Medicare. We are over the moon about this and hope you will remember us when you need us. Hope you are well, take care. 

Chelsea Y.'s profile image
Chelsea Y. 
5 years ago

Exceeded my expectations of what a typical ER experience consists of. Friendly, professional & helpful staff. Dr. Hirsch was kind enough to recommend a PCP. A big THANK YOU to everyone! Sincerely, Chelsea 

Business response:

Hello Ms. Young-Epp, We are thrilled to get your feedback on our Alamo Heights location and even more so that we were able to exceed your expectations. We'd like you to know that wasn't just a fluke! You can expect and deserve high quality healthcare from friendly, professional staff ANY time night or day! We love our patients at Complete Care and we believe it shows!!! Thank YOU and please take care. 

Frequently asked questions about The Emergency Clinic

How is The Emergency Clinic rated?

The Emergency Clinic has a 4.9 star rating with 3,163 reviews. 

When is The Emergency Clinic open?

The Emergency Clinic is open now. It is open 24/7.