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The Emergency Clinic

5.0

About this business

The Emergency Clinic Alamo Heights provides 24 hour emergency room care in Alamo Heights and the surrounding San Antonio area. Our ER facility is equipped to handle both major and minor emergencies for all ages. We combine advanced emergency techniques with knowledgeable physician care. Whether a patient has a sore throat or serious chest pains, our emergency room team can provide proper care. 24 Hour Alamo Heights ER The Emergency Clinic Alamo Heights is open 24 hours a day, 7 days a week. Our emergency room provides ER ca... read more

Location details

6496 New Braunfels Ave., San Antonio, TX, 78209, United States

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5.03,014 reviews
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Jennifer W.'s profile image
Jennifer W. 
8 years ago

The staff was very attentive, pleasant to deal with, very friendly and extremely helpful. Would recommend to others to use. 

Business response:

Jennifer, Thank you for the kind words regarding our staff at our Alamo Heights location. We will pass along how attentive, friendly and helpful everyone was. We are here for you 24/7 if you need us again in the future. Please take care. 

Wendy R.'s profile image
Wendy R. 
8 years ago

Considering the circumstances, this was a great experience. My son sliced his leg open at the San Antonio stock show. He had to have stitches, but we needed to get him back to the barn to show his pig. The staff and doctor were very understanding of our time constraint and worked with us to get the best care for his injury and back to the barn in time to show. Most doctors would have been extremely frustrated with a crazed showmom like me trying to get her son taken care of and back to the show, but they were very patient an... read more

Business response:

Hello Wendy, We are so happy to hear you had a great experience at our Alamo Heights facility. Our mantra is "Get In, Get Out and Get Back to Life"! This is exactly the reason! We're glad you found our employees and physician to be very patient and respectful and that they understood the time constraints you were under and worked diligently to get your son back to the show. We hope he is feeling much better and that his pig did well in the show! 

Carol A B.'s profile image
Carol A B. 
8 years ago

Fabulous! Dr. Evan Guz and staff were delightful and sooooo speedy. I would recommend this outfit to anybody for sure! 

Business response:

Hi Carol! Thank you so much for the kind words regarding Dr. Guz and the staff at our Alamo Heights facility! We will make sure they know how delightful and how quickly you were treated! So happy to hear you'll recommend us when you have the chance and remember, we are open 24/7 for any future healthcare needs. We hope you are well on your way to recovery! 

Bill's profile image
8 years ago

Very friendly people, quick service, personable. 

Business response:

Hi Bill, Thank you for such kind words for our staff and service at our Alamo Heights location! We will pass along your compliments to our employees! Remember, if you need us we are always here for you! We hope you're feeling much better! 

Holly's profile image
8 years ago

The nurse was very understanding and gave us reason to laugh even though my daughter broke her foot. Compassion wrapped up in humor--thank you! 

Business response:

Hi Holly, We love that.....compassion wrapped up in humor! So happy our staff at the Alamo Heights facility could keep you so entertained while providing care! We are sorry your daughter broke her foot and hope her recovery will be smooth sailing! If you need us again for any future healthcare need, we are open 24/7! Thank you! 

Kim S.'s profile image
Kim S. 
8 years ago

Nice people and made me feel better 

Business response:

Hi Kim, We're so glad you are feeling better after visiting our Alamo Heights facility! We'll make sure to pass along your kind words to the staff. Remember, we are open 24/7 in the event you ever need us again! 

Mary E.'s profile image
Mary E. 
8 years ago

Prompt attention and very courteous and attentive Doctor. 

Business response:

Hello Mary, Thank you for visiting our Alamo Heights facility. We're so happy to hear that you received prompt attention and that our physician was very courteous and attentive! We hope you are feeling better and if you ever need us again, we are here 24/7! Thank you again and have a great afternoon. 

Brett B.'s profile image
Brett B. 
8 years ago

Service was fast, friendly, and the staff was very attentive. I especially appreciated Victoria. Her smile and manor were very sincere. Please let her know how much I appreciated her. The whole experience was A+. Thanks again 

Business response:

Hello Brett Thank you for visiting our Alamo Heights facility. We are very happy to hear our staff was friendly and attentive and that you received fast service. We will be sure to let Victoria know about your feedback. We think she is awesome too. Hope you are doing well soon. Have a great day. 

Hector G R.'s profile image
Hector G R. 
8 years ago

They are always very professional, prioritize well and have the best customer service & bedside manner I have ever encountered at an ER. 

Business response:

Hi Hector Thank you for taking the time to give us your feedback regarding your recent visit to our Alamo Heights facility. We are very pleased you found the staff to be professional and that we were able to provide you with such great customer service. We are so very proud of our staff. We hope you are feeling better soon. Have a good day. 

Frequently asked questions about The Emergency Clinic

How is The Emergency Clinic rated?

The Emergency Clinic has a 5 star rating with 3,014 reviews. 

When is The Emergency Clinic open?

The Emergency Clinic is open now. It is open 24/7.