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The Emergency Clinic
- Healthcare
- San Antonio, TX
About this business
Location details
6496 New Braunfels Ave., San Antonio, TX, 78209, United States
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Everyone was friendly and caring.
Business response:
Hello Ms. Bonner, We really appreciate you taking the time to share your rating with us! We're grateful you chose our Alamo Heights location where we're always here to help 24/7. Thank you for the kind words. We hope you feel better very soon. Thanks again!
When I went into that clinic, I was feeling so bad I could hardly walk through the door. The receptionist was very sympathetic she could see the look on my face on how bad I felt, and she took good care of me helping me check in and everything. The nurse that took care of me, Grace she was very good. She listened to everything I had to say, and she was very sweet. As far as Dr. Barber goes, she remembered that I had come in to see her before so she was familiar with me and she was very knowledgeable in a lot of things so I ... read more
Business response:
Hello Ms. Kainz, Thank you for sharing your positive experience! We're delighted that our receptionist provided sympathetic care when you needed it most, that Grace listened attentively and was so compassionate, and that Dr. Barber's familiarity with your case and knowledge were helpful. Your willingness to return and recommend us means so much to our team. Please take care.
Dr Kang was so nice and so professional and personable. And the nurse on duty was outstanding, very kind and really cared.
Business response:
Hello Mr. Bisco, We are absolutely thrilled to hear about your positive experience with our professional staff and caring nurse. It's wonderful to know that Dr. Kang made such a positive impression with his nice, professional, and personable approach during your visit. We're equally delighted that our nurse on duty provided you with outstanding care and demonstrated the kind and caring attitude that we strive for in all our patient interactions. Your feedback about both Dr. Kang's professionalism and our nurse's exceptional... read more
Ms. Barbra is amazing. She cares about her patients. Always a pleasure to see her in the clinic!
Business response:
We are honored to hear about your positive experience. We'll share your kind words with our team, as feedback like yours truly means a great deal to us and helps us understand the impact of our staff's commitment to patient care. Thank you for taking the time to share your thoughts about your visit.
No wait time, fast and efficient when diagnosing. They are very caring and friendly. Got my Antibiotic shot and dose of my first medicine. Highly recommend!
Business response:
Thank you for your wonderful feedback about our fast, efficient care and caring team. We're delighted to hear that you experienced no wait time and found our services to be both fast and efficient. It means so much to us to know that you felt our team was caring and friendly throughout your visit. Your recommendation truly means the world to us, and we appreciate you taking the time to share your positive experience!
The care and concerns for my health is truly genuine Will continue to go to there clinic and refer others Thank you
Business response:
We are deeply honored to provide genuine care for your health and truly appreciate your kind words about our commitment to your well-being. It means the world to us to know that you feel our care and concerns for your health are truly genuine, as this is at the very heart of what we strive to achieve with every patient interaction. Your trust and confidence in our care inspire us to continue delivering the compassionate, genuine healthcare experience that you have come to expect from us.
I felt heard and taken care of. It was overall a really good experience considering how bad I felt. This is my go to place when illness hits suddenly.
Business response:
Hello Ms. Gomez, We are overjoyed to hear you felt heard and cared for during your visit at our Alamo Heights facility.. Thank you for trusting us with your healthcare needs. Please feel better soon!
The entire team is competent, professional, friendly and completely informative every step of the way. They followed up with several phone calls and emails after I left to see how I was doing. I will never go to Texas Med Clinic or the like again!
Business response:
We greatly appreciate your kind words about our competent, professional team and thorough follow-up care. It's wonderful to hear that you found our staff friendly and informative throughout your visit. We strive to provide comprehensive care, including attentive follow-up, to ensure our patients are doing well after leaving our facility. Your trust means everything to us, and we are always here when you need us.
Very good service!
Business response:
We are thrilled to hear you found our service very good! Your feedback is incredibly valuable to us. We strive to provide excellent care and support to all our patients, and it's rewarding to know that we met your expectations. Thank you for taking the time to share your positive experience with us. We appreciate your trust in our services and look forward to continuing to serve you with the same level of quality care in the future.
Everyone at The Emergency Clinic was amazing. I saw Dr. Williams for my back issue and she took exceptional care of me and put me on a great plan to relieve my pain. Jennifer, the nurse took care of me and was kind and understanding of my issues. Ty the incredible CT tech knew the pain I was in and let me slowly work through the CT. She's the best!!
Business response:
Hello Ms. Magoon, We are thrilled to hear about your exceptional experience with our team at The Emergency Clinic Alamo Heights. Your feedback about our caring approach means everything to us. We're especially pleased that Dr. Williams, Jennifer, and Ty were able to provide you with the attentive care you needed for your back issue. It's our goal to ensure every patient feels understood and well-cared for during their visit, and we're glad we could meet that standard for you. Please take care and feel better soon.
Frequently asked questions about The Emergency Clinic
How is The Emergency Clinic rated?
The Emergency Clinic has a 4.9 star rating with 3,148 reviews.
When is The Emergency Clinic open?
The Emergency Clinic is open now. It is open 24/7.