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The Glass Guru
- Glass & Mirrors
- Redmond, WA
About this business
Location details
14572 NE 95th St, Redmond, WA, 98052, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great experience and responsiveness.
Business response:
Hi, Tony. It means a lot to know our hard work pays off. Thanks for the great review!
We brought in some kitchen cabinet doors for custom partially etched glass. Because of the way the doors are hinged, the only way we could measure where the etching needed to end, was from the bottom of the door frame. We were very specific about how we measured when we brought in the doors. The person in the shop wrote it down incorrectly and we did not catch the error when the quote came through. What was supposed to take 2 weeks, took 6. There was NO communication on their part unless we called to ask status, and when... read more
We had a terrible experience with Glass Guru! Two windows they installed were installed incorrectly with no flashing, etc. The windows leaked. Mold grew on walls, insulation and carpet behind built-in cabinets. Two contractors confirmed leak was caused by shoddy workmanship. One said it looked like a job done by untrained "newbies." In trying to resolve the issue, we found Glass Guru's staff to be very uncooperative, especially Richard W. the Sales Director who was belligerent, hostile, confrontational. Our insurance rep als... read more
Frequently asked questions about The Glass Guru
How is The Glass Guru rated?
The Glass Guru has a 4.2 star rating with 157 reviews.
When is The Glass Guru open?
The Glass Guru is closed now. It will open tomorrow at 8:00 a.m.