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The Habit Burger Grill
- Restaurants
- Reno, NV
About this business
Location details
500 N Sierra St, Reno, NV, 89503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
The only thing that ever makes this place crappy is the damn line. Lol besides that it's a pretty delicious burger and fries but rarely can I ever wait in that line. Thanks to the crew for slaving over that tiny grill. Props to all.
Business response:
We are so glad to see the 4 stars, we hope to give you the 5 star experience you deserve on your next visit!
We love The Habit and it never disappoints for a good hamburger a step or two above other fast food. I had the Santa Barbara protein style and, while messy, it was YUM! Another favorite are the green beans and dipping sauce - everyone we know who has tried them, gets them again.
Business response:
Our purpose is to serve our wonderful customers like you, thank you for coming in and letting us be a part of your life!
The food is good, I have never had a issue with food being bad, however this location being inside a Casino is so busy. The lines are so long and the staff seem to just go at their leisure speed no sense of urgency.
Business response:
Hi Nathan, we are so sorry to hear this. We will be sending you a DM shortly so we can make this right.
Burgers were cooked to crisp (dry) but we're ordered medium. Burger patties smaller than standalone franchises. Frequent Habit near home in CA which is always good, this one needs some oversight.
Business response:
Hi, we are so sorry to hear about your recent experience. It looks like your direct messaging is turned off. Could you please reach out to us at habitlistens@habitburger.com with details of your visit, including which location you visited, and your email address, so our Customer Care team can reach out? Thank you.
We love this place. The burgers are amazing. One evening my card wouldn't work with their machine and they don't have a chip reader. Emanuel at the counter took care of the bill for me. You don't run into many people like that anymore! Thank you and I will be sure to keep coming in to eat the awesome food!
Business response:
Thank you so much for your review, Angela. We really appreciate you taking the time to share your experience with us and are so glad to hear you enjoyed your visit to The Habit Burger Grill!
Sorry my review was for the Sparks Habit, not the downtown Reno one and it is open
Business response:
Thank you Linda for your comments. I would like to clarify for all that may read this review, that The Habit Burger Grill at THE ROW has not yet reopened and when we do open, our employees will follow all Health Department Guidlines, including all employees will wear masks. The Habit Burger food is just amazing and I really look forward to it opening as soon as possible! We look forward to serving our loyal guests as soon as possible. In the meantime, stay safe and healthy. The Habit Burger at THE ROW Reno
I was dying for a burger , I've tried burgers elsewhere too. The Char taste was nice.. I ordered the Santa Barbara, Two patties, avocado, tomato, pickles, on toasted Sourdough.. First off messy to eat. The burgers kept sliding off, so I removed the tomato and pickle and that fixed that. So I kept eating and finding it was over seasoned with salt. Ok.. I'm not really picky but this didn't satisfy my taste buds because of the salt. Restaurant was clean and I like having the vibrating disks that let customers know when their ... read more
Business response:
Hello Rob, we appreciate you coming to try our Habit Burger but we are disappointed that we did not quite meet your expectations. Thank you, The Eldorado Resort Reno at THE ROW
Overall good food, but messed up my order and forgot to add the avocado to my sandwich that I was charged extra for. I also said no onion or pickle and both were on the sandwich when I received it.
Business response:
Hi Kaylie, we are sorry to hear this. We will be sending you a DM shortly so we can make this right.
I had their Cobb salad and it wasn't what it looked to be in the picture. They put their own dressing on in the solid was a little soggy. I don't recommend it.
Business response:
Hello Amanda, We wish to apologize for failing to meet your expectations with your dining experience. The dining satisfaction of our guest is our utmost priority and we are sorry we did not provide an enjoyable experience for you. We have shared your comments with the manager for their review and discussion. Our apologies, The Habit Burger Grill in the Circus Circus at THE ROW
Frequently asked questions about The Habit Burger Grill
How is The Habit Burger Grill rated?
The Habit Burger Grill has a 3.8 star rating with 605 reviews.
When is The Habit Burger Grill open?
The Habit Burger Grill is open now. It will close at 9:00 p.m.