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The Habit Burger Grill

3.8

About this business

Location details

500 N Sierra St, Reno, NV, 89503, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 9:00 p.m.
Tue11:00 a.m. to 9:00 p.m.
Wed11:00 a.m. to 9:00 p.m.
Thu11:00 a.m. to 9:00 p.m.
Fri11:00 a.m. to 11:00 p.m.
Sat11:00 a.m. to 11:00 p.m.
Sun11:00 a.m. to 9:00 p.m.
3.8598 reviews
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Julie T.'s profile image
Julie T. 
rating
6 years ago

We went there for lunch and ordered 2 char burgers and fries and a drink. The burgers were ok, I've had better at this chain, so I'd just rate the burgers as ok. They had a special seasonal fries that was covered in garlic mayo sauce, those were really good, and the fries were nicely cooked and crispy. I love their strawberry limeade! 

Business response:

Thank you Julie, We are sorry that the burgers were just okay but we do appreciate your great comments about our fries and drinks. Thank you, The team at THE ROW  

Bill S.'s profile image
Bill S. 
rating
6 years ago

Of course it is kinda fast food like. It is fast food. Of course this location is kind of food court like, it is in a food court. Getting that out of the way, I have been looking for a good burger in the central part of town. We have friends that come in from Fernley every other Sunday and some from Washoe Valley that meet up with us on occasion. The Little Nugget would be awesome if there were parking and it was easy to seat a party of 8 or so. So, sometimes our party is just 2 or 3 of us but most of the time it is 6-10 of ... read more

Business response:

Hello Bill, Thank you and we are super pleased we can be a meeting place for you and your friends and you enjoy our Habit Burger on top of that. We look forward to being of service for you again. Fantastic, THE ROW Team  

Chris M.'s profile image
Chris M. 
rating
6 years ago

This wasn't as good as other Habit burger locations I have been to. Disappointed. Not as good as I remembered. We ordered double and single char Both burgers are dry. No flavor. The fries had to much salt. I like salt on steak and fries but this was way to much. We ate most of our food and we were hungry but couldn't finish our burgers or fries. 

Business response:

Hello Chris, We do apologize that we did not meet your expectations at our Habit Burger. We strive to provide great meals throughout our properties. Sincerely yours, THE ROW Team  

Ryan P.'s profile image
Ryan P. 
rating
6 years ago

The best hamburger I had in a long time! So tasty and the fries were seasoned just right. They specialize in hamburgers, so it's pretty obvious as to why they make them taste excellent. 

Business response:

Hello Ryan, Fabulous and we can't wait to share your awesome compliments with our staff at Habit Burger. Thank you and we hope we can be of service for you again in the future. Thank you and best wishes, Our family at THE ROW  

Kristen L.'s profile image
Kristen L. 
rating
6 years ago

My fiancé and I love burgers, so when we decided to give the Habit Burger Grill a try, we may have had our hopes set a little too high... my fiancé ordered the double char with cheese and a side of garlic fries while I myself ordered the single char with cheese and onion rings-- both of our burgers were completely opposite! While my fiancé's was what I would say, completely charred (burnt), including the (freezer burned) burger bun, my burger was raw. The garlic fries, a seasonal offering, were also disappointing-- they did ... read more

Business response:

Hello Kristen, We are sorry that our Habit Burger Grill did not meet your expectations and we will share your candor with our Food Department management team for their review and discussion with the staff. Sincerely yours, THE ROW Team  

Jeff K.'s profile image
Jeff K. 
rating
6 years ago

Habit is overrated. No flavor to the burger and shredded lettuce? What a joke! Go to McDonald's 

Business response:

Hello Jeff, Please accept our sincerest apologies. We are very sorry for failing to meet your expectations at our Habit Burger. Yours truly, THE ROW Family 

Val D.'s profile image
Val D. 
rating
6 years ago

Employees rushed you and talked too fast. Found a hair in my onion rings. Food is okay 

Business response:

Hi Val, We're sorry to hear you were less than thrilled with your dining experience. Thank you for sharing your feedback, we appreciate it. All the Best, THE ROW 

R B.'s profile image
R B. 
rating
6 years ago

Non food review. Lady by the name of Sharon, who seemed to be in charge on 3/14/19 around 5:30 PM loudly and openly belittling fellow employees in regards to cleaning the tables. Absolutely unprofessional and uncalled for in front of paying customers. Also made a snarky comment about "she doesn't care who hears because it has to get done". She needs major people management coaching. I feel for the employees under her. 

Business response:

Hello R B., We sincerely apologize for the issues you encountered and we have shared your candor with our food department management team. They will be providing additional customer service and hospitality training for our staff member. We hope that you did enjoy your burger and will come back and dine with us again. Sincerely yours, THE ROW Family 

Tristian B.'s profile image
Tristian B. 
rating
6 years ago

I ordered the steak sandwich and the steak was raw when I brought it up to the manager they said that's how it comes and that they always serve it that way. Needless to say I wont be eating there again. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Tristian. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (775) 786-5700 and we'd be happy to help you out. Cheers, The Habit Burger Grill 

Frequently asked questions about The Habit Burger Grill

How is The Habit Burger Grill rated?

The Habit Burger Grill has a 3.8 star rating with 598 reviews. 

When is The Habit Burger Grill open?

The Habit Burger Grill is open now. It will close at 9:00 p.m.