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The Habit Burger Grill
- Restaurants
- Reno, NV
About this business
Location details
500 N Sierra St, Reno, NV, 89503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 9:00 p.m. | |
| Tue | 11:00 a.m. to 9:00 p.m. | |
| Wed | 11:00 a.m. to 9:00 p.m. | |
| Thu | 11:00 a.m. to 9:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Habit is overrated. No flavor to the burger and shredded lettuce? What a joke! Go to McDonald's
Business response:
Hello Jeff, Please accept our sincerest apologies. We are very sorry for failing to meet your expectations at our Habit Burger. Yours truly, THE ROW Family
Employees rushed you and talked too fast. Found a hair in my onion rings. Food is okay
Business response:
Hi Val, We're sorry to hear you were less than thrilled with your dining experience. Thank you for sharing your feedback, we appreciate it. All the Best, THE ROW
Non food review. Lady by the name of Sharon, who seemed to be in charge on 3/14/19 around 5:30 PM loudly and openly belittling fellow employees in regards to cleaning the tables. Absolutely unprofessional and uncalled for in front of paying customers. Also made a snarky comment about "she doesn't care who hears because it has to get done". She needs major people management coaching. I feel for the employees under her.
Business response:
Hello R B., We sincerely apologize for the issues you encountered and we have shared your candor with our food department management team. They will be providing additional customer service and hospitality training for our staff member. We hope that you did enjoy your burger and will come back and dine with us again. Sincerely yours, THE ROW Family
I ordered the steak sandwich and the steak was raw when I brought it up to the manager they said that's how it comes and that they always serve it that way. Needless to say I wont be eating there again.
Business response:
Thank you for providing your feedback and letting us know about this issue, Tristian. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (775) 786-5700 and we'd be happy to help you out. Cheers, The Habit Burger Grill
Its located in the Circus Circus food court. A typical char broiled yummy burger that can be ordered with all kinds of ingredients. They may not be the heftiest, but it was juicy and had enough ingredients and bun thickness to make it satisfying. Good bun to meat ratio and it was prepared carefully and neatly. Not just haphazardly slapped together like at other fast food places. The sirloin tip salad had slices of fresh tomatoes and cucumbers on the greens. The tips were very soft and complemented the ranch dressing.
Business response:
Hello Joyce T, Thank you for your great compliments about Habit Burger. We think it has great burgers and vegetarian choices too. Fabulous and we hope we can be of service for you again in the future. Yours truly, THE ROW Family
Standard fast food place, yet worse. There was no one in line, and 8 people working... so I stopped by and ordered a chicken ceasar salad. Super empty,look at picture. All the employees gathered around the open kitchen for story time, listening to 1 of them telling a story for 6min..After 18 minutes I saw my salad was finally ready and walked to the counter. The manager (in a polo shirt with her hair long hair not tied back, not pictured) gave me my salad. I asked for a 2nd set of silverware, she gave me a questionable look ... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Amanda T.. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (775) 786-5700 and we'd be happy to help you out. Cheers, The Habit Burger Grill
Super torn between 2 and 3 stars. The staff was friendly and the sweet potato fries weren't bad, but the food was rushed, dry, and boring. The onion rings were 4x more crispy overdone breading than onion. Overall, the food was not worth the effort of standing in line for half an hour. Definitely won't return.
Business response:
Hello Taylor, Please accept our sincere apologies for the issues you've expressed regarding your meal at our Habit Burger. I have shared your comments with our food department team and I assure you these concerns will be addressed appropriately. Sincerely, THE ROW Family
I love the Habit. I just hate it when they are busy and they give you a medium-rare patty... both burgers we got were medium rare. The salad and the chicken club were good. If you go, just make sure you tell them how you want your patty; also LONG WAIT LINES...
Business response:
Hello Jenny, I have relayed your comment to our Food and Beverage management team so that they may address the matter at hand appropriately. We do apologize that your hamburgers were not cooked to your satisfaction and we hope you took them back and showed the manager. Sincerely, THE ROW Family
Stereotypical fast food chain burger place. Pretty good burgers. I like the fact they have some signature burgers or you can add items a la carte to their regular burgers/cheeseburgers - bacon, avocado, mushrooms. If you're into mushrooms on a burger, I'd definitely recommend adding them. Big slices of what looked like portobello, cooked to perfection. They stacked them on too; probably could've taken the meat off and just at the mushrooms. French fries were good as well, they'll give you ranch as a side if you ask, I don't ... read more
Business response:
Good afternoon Daniel, On behalf of our Habit Burger and our staff, we wish to thank you so much for your awesome comments about your meal and especially your 5-star rating. We can't wait t share your compliments with our chef and his team. Thank you. Wishing you a Happy Thanksgiving, THE ROW
Frequently asked questions about The Habit Burger Grill
How is The Habit Burger Grill rated?
The Habit Burger Grill has a 3.8 star rating with 605 reviews.
When is The Habit Burger Grill open?
The Habit Burger Grill is open now. It will close at 9:00 p.m.