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The Lucas Apartments
- Real Estate
- Dallas, TX
About this business
Location details
2924 Lucas Dr, Dallas, TX, 75219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Grey star quality Agree with previous comments. Those patrols are ineffective. At one point I saw the gate flat out tilting over, nearly hitting the car that was parked next to it. I was sent a code to pick up someone elses mail and no not by the carrier...it was by you all. There was a piece of wiring sticking out the entrance door and it took 3 weeks to fix it. It could have cut anyone. We have reached out to "the team"...the greys star number and as always the lines are busy. The few times you get a hold of someone. They ... read more
Business response:
Hi there, it is discouraging to learn of your experience with us. Your feedback helps us improve and we will take this information to learn more about how we can make our community better. I am happy to discuss any and all concerns that you have if you'd like to contact me directly at 214.526.9000 or thelucas@greystar.com. Thank you.
Verified Renter I enjoy living at the Lucas, the staff is nice and friendly.
Take your money elsewhere This place is not at all worth the exorbitant prices they charge to live here. For starters, it is in a very unsafe neighborhood that is a hotspot for crime. While the garages are gated, the gates are more often than not broken and therefore left open for long periods of time. The exit gate to the garage was last broken (and left opened) for almost 2 months until it was finally repaired. In any other area of town, this would not be such a big issue, but given the location of these apartments, it is ... read more
Business response:
We appreciate you taking the time to review our community. It?s important that we receive feedback so we can continue to improve our resident experience. While there have been times where the gates have been inoperable due to residents trying to beat the gates and hitting them, we always have them repaired within a couple of days. I?m sorry to hear about your packages. We have package lockers that delivery companies place packages directly. Our team does not have any contact with resident deliveries so any delivery is... read more
Verified Renter Living at the Lucas the last year has not been a great experience. Location is poor, management is unfriendly and does not follow up with concerns or issues, there has been too much illegal drug use in the complex and management does little to try and fix it.
Frequently asked questions about The Lucas Apartments
How is The Lucas Apartments rated?
The Lucas Apartments has a 3.8 star rating with 358 reviews.
When is The Lucas Apartments open?
The Lucas Apartments is closed now. It will open on Monday at 9:00 a.m.