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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.923,301 reviews
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Logan S.'s profile image
Logan S. 

Verified by The Mortgage Firm, Inc.

3 years ago

Extremely patient and helpful our situation turned out pretty unique and she was never anything other than amazing and helpful. 

Raymond M.'s profile image
Raymond M. 

Verified by The Mortgage Firm, Inc.

3 years ago

I highly recommend Charley and her team, they offer exceptional service. I was notified on everything each step of the way. Whenever I had questions I would get a reply right away and all my questions were answered clearly. This is the second mortgage I get with them and each time it was amazing. Thanks team, so glad I chose you guys! 

Alexis P.'s profile image
Alexis P. 

Verified by The Mortgage Firm, Inc.

3 years ago

Darlene and Michelle were absolutely AMAZING! They were supportive, patient and in constant communication with us. We unfortunately were working with a terrible title company, but these ladies fought so hard for me and my needs. I cannot thank them enough for being solid support through this process. 

Carol Lee L.'s profile image
Carol Lee L. 

Verified by The Mortgage Firm, Inc.

3 years ago

From day one The Mortgage Firm was determined to find a solution to my mortgage needs and the budget I had came to them with. Roxanna and Jennifer were a pleasure to deal with. Roxanna went above and beyond on a weekend to get critical information shared in determining my next steps. Highly recommend! 

Lindsey L.'s profile image
Lindsey L. 

Verified by The Mortgage Firm, Inc.

3 years ago

Evan & team we’re so hopeful throughout the entire process from prequalifying to close. As a first time home buyer they were there every step to answer all my questions. I would recommend them to anyone in the market! 

Melissa G.'s profile image
Melissa G. 

Verified by The Mortgage Firm, Inc.

3 years ago

Prompt, fast, every question was answer to my satisfaction 

Spencer Satoshi M.'s profile image
Spencer Satoshi M. 

Verified by The Mortgage Firm, Inc.

3 years ago

Kristy made herself completely available to answer all of our questions... Her dedication is truly incredible! All of our interactions were handled so professionally and in the friendliest of manners, she truly made us feel so much more confident in our home buying process! 

Cale R.'s profile image
Cale R. 

Verified by The Mortgage Firm, Inc.

3 years ago

Between Kristy and Shauna, and a few other staff, the communication was beyond excellent. We had a very difficult/complex finance and family situation (at least in my mind!) and were working from long distance to settle on the property and the financing. Both Kristy and Shauna were more accessible than I might have expected, clear with their information, and always worked with our frequently changing needs. It was a pleasure working with the entire team. My husband and I often said we didn't know what we would have done ... read more

James L. H.'s profile image
James L. H. 

Verified by The Mortgage Firm, Inc.

3 years ago

I have been working with the Mortgage Firm since my first mortgage in 1998. Transitioning from Florida to South Carolina was seamless with Christina and Brett getting me over to Donna and her team in Charleston. We had a difficult final closing due to delays in getting the final CO, and Donna and the team worked with us closely to get through a tough 2 week period. We are very grateful and will continue to refer our friends to The Mortgage Firm. 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 23,301 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is open now. It will close at 5:00 p.m.