The Mortgage Firm, Inc.

Sandra D. 

Verified by The Mortgage Firm, Inc.

4 years ago

This is our second time working with Kelly Brooks. She is so kind, and helpful. She is very patient, and makes everything super easy to understand. Sammy Colon was nice too. 

Nicole Diane C. 

Verified by The Mortgage Firm, Inc.

4 years ago

The entire experience from the very first phone call was GREAT!! I have bought homes in the past with other lenders, and this experience has by far been the easiest and smoothest!! I will be using The Mortgage Firm for all my future home buying needs! 

Scott K. 

Verified by The Mortgage Firm, Inc.

4 years ago

My wife and I were in an extreme time crunch, being that our current home was under contract and had a closing date set. We found a house and Jason made it happen so we were able to close on both the same time. There was alot of questions I had and Jason took the time to explain all in great detail. We would recommend Jason and his team to anyone. 

Lisa Renee T. 

Verified by The Mortgage Firm, Inc.

4 years ago

I liked that we were able to sign our documents remotely, that we were kept abreast of the loan processes, and that everyone we spoke with was friendly and helpful. 

Sara Jeanne S. 

Verified by The Mortgage Firm, Inc.

4 years ago

Kelly and co. made the whole process easy to understand and were on top of everything from beginning to end. I have never had a better experience in my life. I seriously can’t thank you all enough for how helpful, responsive, and professional you were. You made a scary process so much simpler than I thought possible. Thank you thank you thank you! 

Alexandria M B. 

Verified by The Mortgage Firm, Inc.

4 years ago

Tim was always prompt and considerate. We had quite a few hiccups in our home buying process and Tim handled them all with courtesy and grace. 

Alicia V. 

Verified by The Mortgage Firm, Inc.

4 years ago

Friendly, capable and easily assessable staff with any questions that I had along the way. Also very organized and efficient. No surprises, thanks to everything being done and mostly digitally signed in advanced my closing took less than 15 minutes! This is my 4th experience with this team on multiple properties and refinances between myself and loved ones. Great job once again Family Mortgage! Alicia V, Jupiter, FL. 

Suchet S. 

Verified by The Mortgage Firm, Inc.

4 years ago

Jason Hands is the epitome of great customer service. He guided me through every step of the process and did so In a very professional manner. His team has two very efficient personnel and they are also very courteous and helpful. It was a pleasure working with Jason and his team to finance the purchase of my home!!! 

Michele N. 

Verified by The Mortgage Firm, Inc.

4 years ago

DAMON is super friendly and we really liked him! We did feel though that the level of communication- with us and also among the team members at the firm - put us in the position of trying to make sure everyone (including us) had what was needed to close on time. But I appreciate it DAMON’s willingness to talk whenever we called and the secure portal made it very easy to upload documents.