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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.923,302 reviews
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Deborah P M.'s profile image
Deborah P M. 

Verified by The Mortgage Firm, Inc.

5 years ago

Todd Shepard made the process of applying for a mortgage loan for the first time in 33 years painless. He was pleasant to speak with, explained each step of the process and answered all our questions. Todd communicated with us frequently about the status of the application and was a pleasure to work with. His assistant, Danielle, was also extremely helpful and responsive as well. Overall great experience! 

Marsha H.'s profile image
Marsha H. 

Verified by The Mortgage Firm, Inc.

5 years ago

Kevin and Taylor were always pleasant and never impatient or rushed when I called. I always felt as if me and my loan were a priority to them unlike another lender I had been using. The underwriting team also made this a great experience even though the amount of items they needed to process my loan was astronomical. They explained why certain verifications were needed and how to obtain some of them. I am so glad I switched to Cornerstone and highly recommended this team! 

Allison N.'s profile image
Allison N. 

Verified by The Mortgage Firm, Inc.

5 years ago

Very friendly and always available to answer questions 

Justin Roy L.'s profile image
Justin Roy L. 

Verified by The Mortgage Firm, Inc.

5 years ago

If I could rate higher I would!!! As a Veteran it is important to me to have great service. I felt like I was his only client and we had a roller coaster of a process with the VA. He was able to communicate with myself and my realtor to make the deal happen. This is the second time I have worked with him and I will work with him on any home purchases in the future. Thanks Mark! 

Diana L T.'s profile image
Diana L T. 

Verified by The Mortgage Firm, Inc.

5 years ago

It was my first time buying a house and I appreciate that she kept me informed throughout the process. It kept my mind at ease and I'm very grateful!! 

Taylor H.'s profile image
Taylor H. 

Verified by The Mortgage Firm, Inc.

5 years ago

Kelly was incredible to work with! I could not have asked for anybody better. She was amazing with communication she had so much patience with me and she was very pleasant throughout the entire experience. 

Tammy S.'s profile image
Tammy S. 

Verified by The Mortgage Firm, Inc.

5 years ago

She was very knowledgeable and answered all questions. 

Sarah M.'s profile image
Sarah M. 

Verified by The Mortgage Firm, Inc.

5 years ago

The team supporting us was amazing and helpful every step of the way and we could not have gotten through it without their patience. I'd especially like to shout out Chloe & Jennifer who explained everything to us and held our hands through the process. Thank you so much! 

Daniel I D.'s profile image
Daniel I D. 

Verified by The Mortgage Firm, Inc.

5 years ago

Damon was there for all my questions and concerns.He is very good at his job. Recommend him to friends and co-workers. Thank you Damon 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 23,302 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.