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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.953,306 reviews
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Michael J H.'s profile image
Michael J H. 

Verified by The Mortgage Firm, Inc.

9 months ago

Chris was super helpful every step of the way and as well as Justin 

Hunter R.'s profile image
Hunter R. 

Verified by The Mortgage Firm, Inc.

9 months ago

She never hesitated to pick up the phone and answer any questions we had 

Simon A A.'s profile image
Simon A A. 

Verified by The Mortgage Firm, Inc.

9 months ago

You walked me through every step, were easy to contact and explained everything as we went along. I truly appreciated your kindness as well 

Business response:

I'm thrilled to hear that you found the process clear and appreciated the communication throughout. It was a pleasure working with you, Simon, and I'm glad I could assist you along the way. 

Chandler S S.'s profile image
Chandler S S. 

Verified by The Mortgage Firm, Inc.

9 months ago

The communication was top notch! The process was easy, we had everything we needed from David's team! 

Bradley F G.'s profile image
Bradley F G. 

Verified by The Mortgage Firm, Inc.

9 months ago

Great communication 

Business response:

Thank you, Brad! It was a pleasure helping you purchase your home and then refinance into a lower rate to help you save even more. We’re always here to support you through every step—whether it’s buying, refinancing, or just answering questions. Great communication goes both ways, and we appreciate you being so responsive throughout the process. Thank you for using the Moore Team! 

Kevin C A.'s profile image
Kevin C A. 

Verified by The Mortgage Firm, Inc.

9 months ago

Clear communication and awesome custom videos 

Business response:

I'm glad to hear that you found the process smooth and that my team and I could assist you during your first home purchase. It was a privilege to help you with such an important step, and I appreciate your positive feedback. If you have any further questions or need assistance in the future, please feel free to reach out. 

Donald Joseph S.'s profile image
Donald Joseph S. 

Verified by The Mortgage Firm, Inc.

9 months ago

i want to thank Lori Smith and The Mortgage Firm team for working hard and together to assit me with the refinance of my home. The team work and communication throught my process was phenomenal. True professionals! 

Seth Alan C.'s profile image
Seth Alan C. 

Verified by The Mortgage Firm, Inc.

9 months ago

Shaelyn was extremely communicative (a rarity these days). She was patient and walked me through the whole process. So much paperwork is never fun, but Shaelyn made it a painless experience. 

Business response:

Thank you, Seth, for your review! It was such a pleasure working with you even if it was remotely! 

Elizabeth J H.'s profile image
Elizabeth J H. 

Verified by The Mortgage Firm, Inc.

9 months ago

Always willing to explain and messa to remind me to completes tasks. Very friendly and helpful on the phone, easy to reach someone and get help. I was very positively impressed with the people I interactEd with. 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 53,306 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is open now. It will close at 5:00 p.m.