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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.952,933 reviews
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Brent James S.'s profile image
Brent James S. 

Verified by The Mortgage Firm, Inc.

10 months ago

I had a fairly complex loan need. A transition from W2 to self employment and a VA loan and they handled it all in stride closing a fairly aggressive timeline without missing a beat! I was impressed as I have had conventional mortgages with nothing special take longer. 

Business response:

Thank you Brent! It was a pleasure working with you! Thank you for your service! 

Meaghan Pearl R.'s profile image
Meaghan Pearl R. 

Verified by The Mortgage Firm, Inc.

10 months ago

The team was very communicative and patient with us!!! 

Business response:

I'm thrilled to hear that you found our team communicative and patient. It was a pleasure assisting you throughout the process. Thank you for your kind words, Meaghan! 

Jaime L E.'s profile image
Jaime L E. 

Verified by The Mortgage Firm, Inc.

10 months ago

Kyle gladly offered, and did, go above for me. The company was thinking of lending me money wanted so many documents. Kyle and his team helped by working with me on what documents I needed, introduced to a wonderful new phone app, and even scanned in documents at Kyle's office (which he didn't have to do, but did because he's extremely sweet). Kyle took the time to explain anything I didn't understand throughout the process. After the closing of my loan, he told me he was still going to be there to help me if anything arose. 

Joseph S.'s profile image
Joseph S. 

Verified by The Mortgage Firm, Inc.

10 months ago

Kevin and his team were timely and accurate in all communications. They were a pleasure to work with. 

Business response:

Thank you so much for the kind words! It was a pleasure working with you, and I’m glad we could provide you with timely and accurate service throughout the process. If you ever need assistance again or have any questions in the future, don’t hesitate to reach out. Wishing you all the best, and I look forward to staying in touch! 

Brian Alan H.'s profile image
Brian Alan H. 

Verified by The Mortgage Firm, Inc.

10 months ago

Experience was very helpful 

Business response:

Hello, Brian. Thank you so much. I wish I would have had the opportunity to meet you or speak with you during the transaction. I know we worked primarily via email. I truly enjoyed working with your wife and father in law. I enjoyed meeting them at closing. Welcome to town neighbor! 

Elizabeth Tatyana Alvarado Q.'s profile image
Elizabeth Tatyana Alvarado Q. 

Verified by The Mortgage Firm, Inc.

10 months ago

Everything was very easy and if we were confused on something Sarah was more than happy and able to help us understand better. 

James S. Haigler I.'s profile image
James S. Haigler I. 

Verified by The Mortgage Firm, Inc.

10 months ago

Thank you for all your hard work! 

Business response:

I appreciate your thoughtful message, James. It was important for me to ensure a smooth experience for you, and I'm glad my efforts resonated with you. Should you need anything in the future, please don't hesitate to reach out. 

Christopher Scott S.'s profile image
Christopher Scott S. 

Verified by The Mortgage Firm, Inc.

10 months ago

let me just start with saying how great my experience was working with joe throughout my searching there was a lot ups and downs with the market and of coarse covid era. but Joe would regularly Check with me and also update me on the market land after 7 years of looking and trying to purchase a home i was finally able to do so with the help of joe his customer service has been phenomenal I will reccomend Joe to anyone who's in need of mortage assistance o... read more

Business response:

Thanks so much for the kind words Chris. It was a pleasure working with you!! 

Andre Boelie B.'s profile image
Andre Boelie B. 

Verified by The Mortgage Firm, Inc.

10 months ago

Patrick and his team made the entire process smooth, transparent, and stress-free. He was always available to answer questions, kept us informed every step of the way, and ensured everything was handled efficiently. His professionalism and commitment to service truly stood out. Highly recommend! 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 52,933 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is open now. It will close at 5:00 p.m.