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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.953,308 reviews
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Mary S.'s profile image
Mary S. 

Verified by The Mortgage Firm, Inc.

10 months ago

Patrick and Chloe worked very hard to help us. Taking time to explain things and answer Al our questions was great . they made the experience so much less stressful 

Donald R.'s profile image
Donald R. 

Verified by The Mortgage Firm, Inc.

10 months ago

Vicki and the entire support staff at TMF were exceptional. They were knowledgeable, professional and courteous. They were always quick with a response and made the entire process as uncomplicated as possible. They were awesome at listening to my concerns and offered mind easing advice. I would highly recommend their services at The Mortgage Firm. Thank you Vicki and staff. You guys played an incredible part in our loan process. 

Business response:

Don - THANK YOU! I know you have not obtained a mortgage loan in years. I appreciate your trust in me, and your cooperation with the team. It was great to work with you and Bibi both. I come with the mortgage and look forward to helping you fully execute the plan! all my best! 

Jane B D.'s profile image
Jane B D. 

Verified by The Mortgage Firm, Inc.

10 months ago

It was such a smooth process, even having to work with us from across the country! 

Justin S J.'s profile image
Justin S J. 

Verified by The Mortgage Firm, Inc.

10 months ago

As a first-time homebuyer, I was nervous and overwhelmed by the mortgage process, but working with Jennifer and her team, they made everything so much easier. From start to finish, they were incredibly knowledgeable, patient, and supportive. They took the time to explain each step clearly, answered all my questions (no matter how small), and ensured I felt confident throughout the process. Jennifer was always responsive, proactive, and truly went above and beyond to make sure everything stayed on track. Their professiona... read more

Business response:

I'm delighted to hear that your journey to homeownership was smooth and exciting. It was truly a pleasure assisting you through the mortgage process. Thank you for your kind words and recommendation. I'm grateful for the opportunity to have been a part of making your dream a reality! 

Kirsty Louise S.'s profile image
Kirsty Louise S. 

Verified by The Mortgage Firm, Inc.

10 months ago

Mason & Teena worked really hard to get me a loan best suited to my needs. It took a lot of problem solving but they got it done against a lot of pressure. thanks guys!! 

Business response:

Kirsty, thank you for the review. I am pleased we were able to serve to your satisfaction. 

William C K.'s profile image
William C K. 

Verified by The Mortgage Firm, Inc.

10 months ago

The Mortgage Firm team was always very timely and transparent throughout the home buying process. Jeff Reinoehl was especially communicative which was great. Whenever any documents were sent, Jeff was always ready to text me with further explanations which gave me great peace of mind. 10/10 would recommend. 

Ezekiel Donavon M.'s profile image
Ezekiel Donavon M. 

Verified by The Mortgage Firm, Inc.

10 months ago

How hard you worked to make what we wanted happen! 

Aaron Richard S.'s profile image
Aaron Richard S. 

Verified by The Mortgage Firm, Inc.

10 months ago

It was the easiest process I've experienced! Thanks so much! 

Jomil Joseph Madayag B.'s profile image
Jomil Joseph Madayag B. 

Verified by The Mortgage Firm, Inc.

10 months ago

Kevin has made our first home buying experience one we won’t forget! As our mortgage broker he was very knowledgeable, thorough and truly reliable. He guided us through every step, providing clear and concise explanations that helped ease our worries. His expertise and dedication proved to us that he had our best interests at heart. With Kevin's support, we navigated the complexities of the mortgage process with ease. His friendly demeanor and unwavering patience were invaluable, turning what could have been a daunting exper... read more

Business response:

Wow—what an amazing review! Thank you so much for the kind words and for trusting me to walk alongside you during such an important milestone. Helping you buy your first home wasn’t just business—it was personal. I’m truly honored to have played a part in your journey and am so glad I could help make the process smooth and (dare I say) even enjoyable! Your trust means the world to me, and it was a real joy to be your guide through the mortgage maze. If you ever need anything down the road—or just want to celebrate your nex... read more

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 53,308 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.