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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.953,313 reviews
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Michelle Nicole G.'s profile image
Michelle Nicole G. 

Verified by The Mortgage Firm, Inc.

a year ago

Howard far exceeded our expectations on the service and support we'd receive from a mortgage broker. Howard made himself available any time/any day to help answer our questions and verify legitimacy of emails/calls. He was patient with our lack of knowledge of the mortgage process. We hit SEVERAL bumps along the road, and Howard was there every step of the way providing guidance and calm amidst the chaos. I would only ever work with Howard at Butler Mortgage should we ever need to refinance or purchase a new home, and I woul... read more

Business response:

I am truly humbled by your kind words and am so happy that you get to enjoy your beautiful new home. You made things easier as well by being responsive when I asked for items throughout the process. We made a great team for sure. Congratulations! 

Brent F.'s profile image
Brent F. 

Verified by The Mortgage Firm, Inc.

a year ago

I had an outstanding experience working with Christine and her team. From start to finish, their service was top-notch. The team was incredibly professional, always prompt in their responses, and provided clear, detailed communication throughout the entire process. I never had to chase down answers—everyone was proactive and ensured I was well-informed every step of the way. I truly appreciated their dedication to making the process as smooth and stress-free as possible. I would definitely use you guys again 

Business response:

I'm thrilled to hear about your outstanding experience, Brent. It was a pleasure working with you both and I'm delighted that our team was able to provide professional, prompt, and clear communication throughout your process. Your appreciation for our dedication means a lot, and we look forward to assisting you again in the future. 

Emma J G.'s profile image
Emma J G. 

Verified by The Mortgage Firm, Inc.

a year ago

Mike!!! Hes literally the best 

Nothando Z.'s profile image
Nothando Z. 

Verified by The Mortgage Firm, Inc.

a year ago

Rick kept us informed every step of the way very accessible delivered on what he promised in a timely manner very pleasant to work with 

Richard Avery N.'s profile image
Richard Avery N. 

Verified by The Mortgage Firm, Inc.

a year ago

Renne did a fantastic job! She went above and beyond to help get us into our home quickly and she was always available to help with any problem that came up. Thank you for being there to help us buy our first home! :) 

Robert R Doerrer J.'s profile image
Robert R Doerrer J. 

Verified by The Mortgage Firm, Inc.

a year ago

Smooth clos 

Business response:

Thank you for the great review and congrats on the new home. It was our pleasure working with you and my team and I hope you enjoy the house for years to come. Let us know if we can ever help in the future. Sincerely, Bryan Troy 

David Pampillo R.'s profile image
David Pampillo R. 

Verified by The Mortgage Firm, Inc.

a year ago

Very good communication and a very fast process. 

Kathleen M K.'s profile image
Kathleen M K. 

Verified by The Mortgage Firm, Inc.

a year ago

Very slow start, and with the personnel changes took longer than anticipated. Strong finish. 

Business response:

Thank you for your feedback, Kathleen. I apologize for the slow start and any inconvenience caused by personnel changes. I'm glad to hear that everything concluded strongly. Your experience is important to us, and we appreciate your understanding and patience throughout the process. 

Ana Judith C.'s profile image
Ana Judith C. 

Verified by The Mortgage Firm, Inc.

a year ago

Thank you! 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 53,313 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.