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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.953,313 reviews
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William M Graham J.'s profile image
William M Graham J. 

Verified by The Mortgage Firm, Inc.

a year ago

Quick response on all issues related to the mortgage loan 

Business response:

Thank you for the awesome review William! 

Marharyta R.'s profile image
Marharyta R. 

Verified by The Mortgage Firm, Inc.

a year ago

Very well explained if any terms or a situation wasn't clear. 

Business response:

Thank you so much, Marharyta, for taking the time to leave such a positive review. I'm thrilled to hear that you felt everything was well-explained and clear. It's important to me that you feel confident throughout the process, and I'm always here to help with any questions that might come up. Your feedback means a lot and helps me know I'm on the right track. Thanks again for choosing The Mortgage Firm! 

Valerie D.'s profile image
Valerie D. 

Verified by The Mortgage Firm, Inc.

a year ago

From the very beginning, John showed exemplary professionalism in handling my loan. He was very straightforward and very helpful and explaining the process from start to finish.!! 

Business response:

Thank you so much for the kind words. It was an absolute pleasure working with you. So excited and happy for you. Enjoy your new home!! 

John B.'s profile image
John B. 

Verified by The Mortgage Firm, Inc.

a year ago

Kevin from start to finish was informative, efficient and proactive. He thoughtfully walked us through a few hurdles and clearly explained the pros and cons of the decisions we had to make. I will certainly use him on our next purchase. 

Business response:

Thank you so much for your kind words! I’m so glad I could help guide you through the process and provide clarity every step of the way. It was a pleasure working with you, and I truly appreciate your trust. Looking forward to helping you again on your next purchase! 

Miguel A H.'s profile image
Miguel A H. 

Verified by The Mortgage Firm, Inc.

a year ago

I had an amazing experience working with Carson! He made the entire home-buying process incredibly smooth and stress-free. Their communication was excellent—I always knew what was happening at every step, and they were quick to answer any questions I had. Their professionalism and dedication truly made a difference. I highly recommend Caraon to anyone looking for a reliable and supportive lender! 

Rebecca Tema B.'s profile image
Rebecca Tema B. 

Verified by The Mortgage Firm, Inc.

a year ago

Absolutely wonderful experience. Mike took a stressful situation and made things so easy. 

Business response:

We are thrilled to hear about your wonderful experience with Mike. Ensuring a seamless process during stressful situations is our goal, and your feedback is deeply appreciated. Thank you for choosing The Mortgage Firm. 

Melissa A. N.'s profile image
Melissa A. N. 

Verified by The Mortgage Firm, Inc.

a year ago

Communication and support was great! 

Business response:

Hi Melissa, Thank you so much for your kind words and to hear that you were satisfied with the communication and support you received. It was a pleasure working with you, and I'm glad I could assist you in your journey. If you ever need anything in the future, please feel free to reach out. 

Anthony R.'s profile image
Anthony R. 

Verified by The Mortgage Firm, Inc.

a year ago

Very informative and quick responder. 

Business response:

I'm really glad to hear that you found my assistance informative and that I was able to respond quickly. It means a lot to know that I'm making the process smoother for you. If there's anything else you need or any questions you have, please feel free to reach out anytime. Thanks for the great feedback! Wishing you and your family many years of happiness in your new home! 

Jennifer L G.'s profile image
Jennifer L G. 

Verified by The Mortgage Firm, Inc.

a year ago

The entire team was phenomenal! 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 53,313 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.