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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.953,313 reviews
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Alexandra F H.'s profile image
Alexandra F H. 

Verified by The Mortgage Firm, Inc.

a year ago

It was never a question whether Heather was on our team or not. She helped us out and always vouched for us. 

Kayla Nicole G.'s profile image
Kayla Nicole G. 

Verified by The Mortgage Firm, Inc.

a year ago

Roscoe was extremly helpful throughout the entire mortgage process. From the very first day he was communicative, explained everything in a way we could understand and answered all of our questions with patience. He went above and beyond to ensure that everything went as smoothly as possible. We will be recommending Roscoe to anyone who asks for a recommendation from us. 

Business response:

Thank you for the kind words! 

Christie H.'s profile image
Christie H. 

Verified by The Mortgage Firm, Inc.

a year ago

Sean was extremely communicative and knowledgeable. As first time home buyers, we really appreciate how he walked us through the entire prpcess and explained things every step of the way. He was always available for a call to answer my many questions. 

Business response:

I'm grateful for your kind words, Christie. It was a pleasure to assist you as you navigated the home-buying process. I'm glad I was able to answer your questions and provide the support you needed. If you have any more questions or need further assistance, please don't hesitate to reach out. 

Ashley Loren W.'s profile image
Ashley Loren W. 

Verified by The Mortgage Firm, Inc.

a year ago

Sara answered all of our questions with patience and kindness and Tanya replied to our texts quickly and scheduled appointments for us as quickly as everyone's schedules would allow. 

Harry Williams I.'s profile image
Harry Williams I. 

Verified by The Mortgage Firm, Inc.

a year ago

Communcation skills of Julie Raad 

Business response:

Thanks for highlighting Julie Raad's communication skills, Harry. It’s great to hear that her approach left a positive impression. Communication is essential, and I'm glad she provided the support you needed. If you have any more feedback or need assistance in the future, feel free to reach out. 

Ethan G P.'s profile image
Ethan G P. 

Verified by The Mortgage Firm, Inc.

a year ago

Heather was extremely helpful and accommodatin. 

Steven M. W.'s profile image
Steven M. W. 

Verified by The Mortgage Firm, Inc.

a year ago

Our experience was very smooth from start to finish. 

Business response:

Steven, Thank you for the 5 Star review and kind words! Our team strives daily to make the process of buying a new home as smooth as possible and help clients like you find their dream home. It was a pleasure to work with you, and hope you won't keep us a secret.... If you of hear of anyone thinking of buying or refinancing it would mean the world to us if you introduced us to help them :) 

Mariah N V.'s profile image
Mariah N V. 

Verified by The Mortgage Firm, Inc.

a year ago

Everything went smooth ! We also love working work Jennifer. 

Business response:

Hi Mariah, I'm so glad to hear that everything went smoothly for you! It was truly a pleasure working with you as well. Your kind words mean a lot, and I'm grateful to have been part of your journey. If you ever need anything in the future, feel free to reach out. Thanks again! 

Benjamin Taylor D.'s profile image
Benjamin Taylor D. 

Verified by The Mortgage Firm, Inc.

a year ago

Quick and proactive communication. Friendly and knowledgeable team. 

Business response:

Thank you so much for your kind words, Benjamin! I'm thrilled to hear that you found our communication quick and proactive. It's always our goal to provide friendly and knowledgeable service, and it's wonderful to know we hit the mark for you. I'm grateful for the opportunity to work with you and look forward to assisting you again in the future. 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 53,313 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.