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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.953,312 reviews
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Robert William P.'s profile image
Robert William P. 

Verified by The Mortgage Firm, Inc.

a year ago

Clarissa was very responsive and available to answer any questions that I had. She was able to secure my loan with no issues. 

Business response:

I'm delighted to hear that you had a positive experience, Robert. Your feedback is greatly appreciated. I'm pleased to know that my responsiveness and ability to secure your loan met your expectations. Here at The Mortgage Firm, we always strive to provide the best service to our customers. Thank you for choosing us and taking the time to leave such a wonderful review. 

Ami S.'s profile image
Ami S. 

Verified by The Mortgage Firm, Inc.

a year ago

Ray is very friendly and very accommodating. 

Business response:

It was my pleasure working you and Mike. What crazy hurdles to deal with - two Hurricanes and one full evac in a month! Challenges make us stronger. :) I'm always striving for a 5 star experience. If there's anything more I could have done to make this process smoother, please feel free to let me know via email. Yours and Mike's feedback is greatly appreciated and it helps me provide a better service. Thanks for choosing The Mortgage Firm. 

Jackeline E De Gracia M.'s profile image
Jackeline E De Gracia M. 

Verified by The Mortgage Firm, Inc.

a year ago

Renee was so very helpful, kindhearted and very professional! She was always there when we needed her and had any doubts or concerns! She’s a God send and an amazing human being! Plus she knows her stuff!!! I would definitely recommend her to anyone and everyone that needs help buying a home!! 

Jayleen A H.'s profile image
Jayleen A H. 

Verified by The Mortgage Firm, Inc.

a year ago

Greg always took the time to explain everything that we were doing he never made us feel like we couldn’t do it or that we were silly for asking questions. 

Business response:

Made my day to hear your positive feedback, Jayleen! Ensuring you understand every step of the process is a part of our commitment here at The Mortgage Firm. It was a pleasure working with you and I appreciate your trust in me. I'm always here to answer any questions you might have. Thank you so much for the great review and rating. 

Christopher K.'s profile image
Christopher K. 

Verified by The Mortgage Firm, Inc.

a year ago

Stayed in communication with us throughout the process. Used is expertise to lock in the rates right before they went up several points. 

Business response:

Thank you for the great review and I hope you and your family enjoy the new home. Also thank you for trusting me on when to lock the rate :) It was a pleasure working with you. 

Giovanni Ramos T.'s profile image
Giovanni Ramos T. 

Verified by The Mortgage Firm, Inc.

a year ago

Muy contento y muy alegre estamos feliz gracias por todo 

Romnel S.'s profile image
Romnel S. 

Verified by The Mortgage Firm, Inc.

a year ago

How she explain and guide me through the process. And very good friendly environment. 

Jonathon Keath F.'s profile image
Jonathon Keath F. 

Verified by The Mortgage Firm, Inc.

a year ago

Team Kline worked quickly and appeared very transparent through the process 

Business response:

Thank you Jonathon! My team and I always strive to give the best service possible. So glad to hear you had an amazing experience! 

Selene C.'s profile image
Selene C. 

Verified by The Mortgage Firm, Inc.

a year ago

Renee was such a pleasure to work with. As a first time home buyer I was so nervous but after my first conversation with Renee I felt at ease. She really took the time to explain how the process works and how I can reach my home buying goals. A home purchase is such a huge milestone and because of her I can now say I’m a homeowner. Thank you Renee! 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 53,312 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open tomorrow at 8:30 a.m.