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921 Douglas Ave, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
Always received a quick response from Angie. Answered all my questions via text or phone call.
Business response:
Hi Steve. I was happy to be able to help you through the home buying process. As you found, communication is a very important part of the loan process, and I am glad I was able to prove to you that we take that seriously. I hope you and Rossie enjoy your new home! I am always here to help, even after the loan process is over.
Verified by The Mortgage Firm, Inc.
Lindsay was always so helpful, friendly and professional. She made the process seamless and pleasant. It was a pleasure working with Lindsay.
Verified by The Mortgage Firm, Inc.
Staff were amazing and very helpful! Made the process very efficient and I felt like I was working with friends - everyone was so personable and knowledgeable about all aspects of the transaction!
Business response:
Thanks for your review, friend! Congratulations on your new home!
Verified by The Mortgage Firm, Inc.
Entire staff answered questions thoroughly and in a timely manner. We felt completely secure in all of our financial needs. Great team!
Verified by The Mortgage Firm, Inc.
Communication
Business response:
I'm thrilled to hear that you had such a positive experience, Peter! Communication is key in our line of work at The Mortgage Firm, and I always strive to ensure it's seamless for my clients. Thank you so much for your 5-star rating, it truly means a lot. Looking forward to working with you in the future.
Verified by The Mortgage Firm, Inc.
Jim was always available for questions and advice. He was at the closing and I feel his entire team goes the extra mile to get things done. The organization, communication, and expertise of everyone made the complicated process of buying a home a smoother transition. Thank you.
Business response:
Thank you, Tim and Samantha for allowing my team to assist you in the purchase of your home. We will continue to be available to you, if you have any questions over time. Jim, Lori and Julie
Verified by The Mortgage Firm, Inc.
Sean was clear, concise and made sure I knew what I needed every step of the way. He helped move along the process along during an accelerated closing
Business response:
I appreciate your feedback on our work together, Kevin. It's great to hear that the clarity and support throughout the process were helpful for you, especially during the accelerated closing. If there's anything more you need, feel free to reach out.
Verified by The Mortgage Firm, Inc.
The communication was awesome
Verified by The Mortgage Firm, Inc.
Couldn't of asked for a better experience. Renee guided us through the entire home buying process seamlessly, answered any questions we had immediately, and got us the BEST rate too! She made the experience so good for us as first time homebuyers that we definitely aren't going to let any of our friends or family go with anyone else except Renee from Butler Mortgage when they buy their house!
The Mortgage Firm, Inc. has a 4.9 star rating with 53,328 reviews.
The Mortgage Firm, Inc. is closed now. It will open tomorrow at 8:30 a.m.