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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.953,334 reviews
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Kenneth P.'s profile image
Kenneth P. 

Verified by The Mortgage Firm, Inc.

a year ago

Good communication, easy to use tools for doc transfer. Great support team 

Business response:

Kenneth, We appreciate your awesome review! It was a pleasure to work with you. Our team strives to give the best service and make the process as smooth as possible. Please reach out if our team can help with any questions or future needs. 

Dorothy A. P.'s profile image
Dorothy A. P. 

Verified by The Mortgage Firm, Inc.

a year ago

Professional yet still very personable interaction. Timeliness and knowledge-great overall team and experience. :-) 

Business response:

Best of luck in the home!!!!! You certainly deserve it. 

Lisa S.'s profile image
Lisa S. 

Verified by The Mortgage Firm, Inc.

a year ago

Hohn was AMAZING! If it werent for him, i dont this transaction would have happened. John went above and beyond to assist the client with necessary paperwork assistance. His fine organization and motivational skills were key to this transactions success! 

Business response:

Thank you so much for the kind words and amazing feedback! 

Ryan G.'s profile image
Ryan G. 

Verified by The Mortgage Firm, Inc.

a year ago

Knowledgeable and very friendly. 

Business response:

I'm delighted to hear that you were satisfied with our service, Ryan. Your positive feedback about my knowledge and friendliness means a lot. At The Mortgage Firm, we always strive to provide top-quality service to every customer. Your positive review makes all our efforts worthwhile. Thank you for taking the time to share your experience. 

Roberet Alan W.'s profile image
Roberet Alan W. 

Verified by The Mortgage Firm, Inc.

a year ago

John and team were excellent! I loved the communication and the weekly updates! I also love that we had the loan approval and clear to close much earlier than the deadlines. Smooth and easy transactions are the most important elements to choosing a loan officer / lender. I will definitely use John Lamberg and CrossCountry Mortgage again! 

Business response:

Thank you so much for the kind words. It was an absolute pleasure workting with you!! 

Christopher F.'s profile image
Christopher F. 

Verified by The Mortgage Firm, Inc.

a year ago

The team worked diligently and kept me informed every step of the way. 

Business response:

Best of luck my friend. 

Warren P P.'s profile image
Warren P P. 

Verified by The Mortgage Firm, Inc.

a year ago

Howard and his team members was outstanding 

Business response:

Thank you Warren. We appreciate great customers like you! 

Mary Cynthia Grace M J.'s profile image
Mary Cynthia Grace M J. 

Verified by The Mortgage Firm, Inc.

a year ago

Amazing. Personable. Thorough. Pleasant. Organized. Understandable. Patient. On top of their game. Cohesive team. 

Business response:

Thank you Mary for the review! Our goal here at The Mortgage Firm is to make the home buying process as stress free as possible! We are so happy to hear you had an amazing experience. 

Brian N.'s profile image
Brian N. 

Verified by The Mortgage Firm, Inc.

a year ago

Great customer service, very professional, Paul Mena and team now their craft . 

Business response:

I'm truly grateful for your positive feedback, Brian. I'm thrilled to hear that you appreciated our customer service and found us professional. My team and I work hard to ensure we are proficient in our craft and it's rewarding to have that recognized. Thank you for choosing The Mortgage Firm, and I look forward to working with you in the future. - Paul Mena 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 53,334 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open at 8:30 a.m.