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The Mortgage Firm, Inc.
- Mortgage Lenders
- Altamonte Springs, FL
About this business
Location details
921 Douglas Ave, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
Everyone on Jennifer's team was very helpful and accommodating through the whole process. They would return my calls almost immediately and made the loan process as easy and seamless as possible. Great attitudes all around!
Business response:
Thank you so much for your positive feedback, Thomas. I'm delighted to hear that you found our team helpful and responsive. It is our aim to ensure the loan process is as seamless and simple as possible for our clients. Your kind words and the perfect rating certainly motivate us to keep doing our best at The Mortgage Firm. If you need any further assistance in the future, don't hesitate to reach out. Thanks again for choosing us for your mortgage needs!
Verified by The Mortgage Firm, Inc.
Thorough and frequent communication throughout the process made the process great!
Business response:
Thank you so much for your kind words! We're thrilled to hear that you found our communication thorough and frequent throughout the process. Providing clear and consistent communication is a top priority for us, and we're delighted that it contributed to making your experience great. If you ever need anything else or have more questions in the future, please don't hesitate to reach out. We're here to help!
Verified by The Mortgage Firm, Inc.
It was a great experience
Verified by The Mortgage Firm, Inc.
John was professional, kind, helpful and made the challenging process of obtaining a home loan very easy.
Business response:
Thank you so much for the wonderful review. Much appreciated!!
Verified by The Mortgage Firm, Inc.
I love you how the whole team was very easy to get in contact with . They answer any questions we had and had a lot patience .
Verified by The Mortgage Firm, Inc.
John Lamberg made our experience AMAZING! He was so very helpful, responded quickly, answered all of our questions in depth and helped our home buying experience be a breeze! -Malarie L.
Business response:
Thank you so much for the wonderful review. Much appreciated!!
Verified by The Mortgage Firm, Inc.
Chris and team were generally very proactive and responsive. When we hit a communication snag with all parties toward the end, Chris immediately took charge and handled all of it and walked us through the process to the finish line.
Business response:
I sincerely appreciate your feedback, Kristen. I'm glad to hear that you found our team to be proactive and responsive. At The Mortgage Firm, we strive to provide the best service possible and to solve any communication issues promptly. I'm pleased that we could navigate those challenges and get you to the finish line. Thank you for your high rating and for choosing us for your mortgage needs. We look forward to serving you again in the future.
Verified by The Mortgage Firm, Inc.
Always being kept informed and not feeling intimidated when calling with any questions/concerns. It was an great, easy experience.
Business response:
Thank you so much for your feedback! We're thrilled to hear that you felt informed throughout the process and that you didn't feel intimidated when reaching out with questions or concerns. Providing a supportive and approachable environment for our clients is incredibly important to us, and we're glad that it contributed to making your experience great and easy. If you ever need anything else or have more questions in the future, please don't hesitate to reach out. We're here to help!
Verified by The Mortgage Firm, Inc.
Jim was very pleasant to work with. He explained everything to us and also helped us meet our budget.
Business response:
I'm absolutely thrilled to hear you had such a positive experience working with me, Bonn. It was my pleasure to help you understand the process and work within your budget. Your satisfaction is my top priority. Thank you for choosing The Mortgage Firm and for the five-star rating. I look forward to assisting you in the future if you have any further needs.
Frequently asked questions about The Mortgage Firm, Inc.
How is The Mortgage Firm, Inc. rated?
The Mortgage Firm, Inc. has a 4.9 star rating with 45,541 reviews.
When is The Mortgage Firm, Inc. open?
The Mortgage Firm, Inc. is open now. It will close at 5:00 p.m.