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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.945,542 reviews
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Alexander M.'s profile image
Alexander M. 

Verified by The Mortgage Firm, Inc.

2 years ago

Joe at all time during the process was available via phone or email to address all questions and concerns. Joe remained professional and offer good advice to myself and my partner as first time home buyers. Joe took the time to provide explanations and provide further clarity to the issue we found to be complex. I enjoyed joes attitude and pleasant demeanor. 

Business response:

Thanks Alexander. Best of Luck to you and Kimmy 

Ayuburi Rodriguez R.'s profile image
Ayuburi Rodriguez R. 

Verified by The Mortgage Firm, Inc.

2 years ago

Very prompt, excellent communication 

Business response:

I appreciate your kind words and high rating, Ayuburi. Excellent communication is one of the foundations of my job and I'm happy to hear that you found it beneficial. Promptness is also something we value, and it's very encouraging to know that it made a positive impression. Thank you again for choosing us for your mortgage needs. It was a pleasure working with you and to be a part of your journey. 

Clarence W Huffstetler J.'s profile image
Clarence W Huffstetler J. 

Verified by The Mortgage Firm, Inc.

2 years ago

Donnie made it great, it is a difficult process and stressful, however, Donnie made it great. There were many laughs, yes, laughs and all because of Donnie. I can't thank him enough. 

Business response:

I'm sincerely grateful for your kind words, Butch and Chris!! It was my pleasure to guide you through the mortgage process and I'm thrilled to hear that I could bring some laughter into the experience. You were amazing to work with as well! In fact, my whole office knows you and speaks very kind of you! Your satisfaction is my ultimate reward. Thank you for trusting me and The Mortgage Firm with your mortgage needs. Looking forward to assisting you in the future. Don't ever forget I am always here for you should anything ... read more

Joseph Donovan G.'s profile image
Joseph Donovan G. 

Verified by The Mortgage Firm, Inc.

2 years ago

Jamie was phenomenal! She answered any and all questions we had, of which there were many! She responded promptly. She helped us find solutions that best fit our purchase plan and close on our dream home! Thank you, Jamie! And a shout out to Jana for assisting us as well! She was very patient, prompt, and forthcoming with compiling our application and approval documents! 

Djes Y.'s profile image
Djes Y. 

Verified by The Mortgage Firm, Inc.

2 years ago

I like how the team was always a step ahead of the process. That made it a lot easier for us. 

Business response:

Being one step ahead in the mortgage process is a great strategy. Thank you for partnering with us, Djes! 

Jennifer L W.'s profile image
Jennifer L W. 

Verified by The Mortgage Firm, Inc.

2 years ago

David and his team were informative every step of the way. With being out of state during the entire process, it was already stressful but with consistent communication, David's team helped ease the process. 

Shelly S G.'s profile image
Shelly S G. 

Verified by The Mortgage Firm, Inc.

2 years ago

Jamie and Jana were both fabulous to work with. They were quick to respond to all of our questions and guided us every step of the way! 

Zachary Lee W.'s profile image
Zachary Lee W. 

Verified by The Mortgage Firm, Inc.

2 years ago

Sarah and her team are the best in the business. They truly want what’s best for you! I wouldn’t recommend anyone else but them. I’ve worked with several mortgage brokers but nobody compares! Wonderful experience! 

Marcus A T.'s profile image
Marcus A T. 

Verified by The Mortgage Firm, Inc.

2 years ago

Vicki was awesome! She is a true professional. She was friendly, courteous, and highly communicative. She guided us through this loan process and provided excellent advice and feedback. She made this a worry-free event for both of us. I highly recommend Vicki! 

Business response:

Marc - THANK YOU! So happy you stopped by my office that day. I hope you both enjoy your new home and new town! I'm always here to help. 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 45,542 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.