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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.945,542 reviews
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Tracy N W.'s profile image
Tracy N W. 

Verified by The Mortgage Firm, Inc.

2 years ago

Very quick response, very friendly, professional and knowledgeable. 

Business response:

Thank you so much Tracy! And thank you for working with us! 

Vijayalakshmi Y.'s profile image
Vijayalakshmi Y. 

Verified by The Mortgage Firm, Inc.

2 years ago

He is very good at taking and answering questions He has calming voice and clarity in words 

Jared U.'s profile image
Jared U. 

Verified by The Mortgage Firm, Inc.

2 years ago

Roscoe was always responsive and had an answer to any questions. Walked us through the process and was able to give us a solution I never would've though of. 

Madison H.'s profile image
Madison H. 

Verified by The Mortgage Firm, Inc.

2 years ago

Steve Jones and his team are awesome! This was our first time going through the home buying process and they did really well at making us feel comfortable and educating us. They never hesitated to assist us or answer our questions. We ran into a small setback with the Hometown Heroes program (nothing to do with Steve or his team), but Mr. Steve helped us get the necessary documents and even communicated with the party we needed to get them from. This made things so much less stressful! We are so grateful for his willingness ... read more

John V H.'s profile image
John V H. 

Verified by The Mortgage Firm, Inc.

2 years ago

Very professional and efficient. Prompt service and rapid application process. 

Paul D T.'s profile image
Paul D T. 

Verified by The Mortgage Firm, Inc.

2 years ago

The Mortgage Firm team does an amazing job and goes above and beyond to make sure no issues. They were extremely on top of any questions you emailed them even during the holidays. I would recommend them highly for any refinancing or mortgages. 

Business response:

Thank you Paul! It was a pleasure working with you! We appreciate the kind words and glad we could save you some money! 

Joshua C D.'s profile image
Joshua C D. 

Verified by The Mortgage Firm, Inc.

2 years ago

Rob was incredibly informative throughout the process. It almost felt like I was taking a home-buying class which gave us confidence and peace of mind. He communicated well, was available for questions and helped us have a smooth buying process. 

April C.'s profile image
April C. 

Verified by The Mortgage Firm, Inc.

2 years ago

The team answered every request and question I had immediately. They also thoroughly explained everything ensuring I understood the process. The team hussled through the whole process so I may meet my closing deadline while getting me the best rates. 

Business response:

I'm thrilled to hear that we were able to meet your expectations, April! Your feedback is greatly appreciated. I'm glad that the team at The Mortgage Firm was able to answer all your questions promptly and help you understand the process. Your satisfaction is our priority and we always strive to provide our clients with the best rates and service possible. Knowing that we were able to meet your closing deadline means a lot to us. Thank you for trusting us with your mortgage needs and for your 5-star rating. Looking forward t... read more

Amapola O.'s profile image
Amapola O. 

Verified by The Mortgage Firm, Inc.

2 years ago

always so personable and readily available. 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 45,542 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.