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The Mortgage Firm, Inc.
- Mortgage Lenders
- Altamonte Springs, FL
About this business
Location details
921 Douglas Ave, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
Donny was very honest and prompt in his communication and service. Altruistic is the word that I would use to describe him! All around great experience and very happy to have a new friend in our family.
Business response:
Matt, it was my absolute pleasure to work with you and Amanda on your recent home purchase! I appreciate you placing your trust in me and my team to keep your best interests at heart. Now and anytime in the future I will be here to assist you. I look forward to being your Loan Officer forever and wish you a Happy New Year in your new home with your baby girls!
Verified by The Mortgage Firm, Inc.
Mason and his team were so easy to work with. With every challenge came a can-do attitude that was amazing. We did close before Christmas only because Mason, Danielle and Teena did not give up. My husband and myself are so grateful. There are no words. I recommend them highly and we will definitely be using them again! Thank you again so very much to all of you.
Business response:
Christina, we are thrilled to hear about your positive experience with our team at The Mortgage Firm. We always strive to approach each challenge with a can-do attitude, and I'm glad it showed. It was our pleasure to help you close before Christmas. We are incredibly thankful for your recommendations, and we are looking forward to working with you again in the future. Thank you so much for your kind words! - Mason Pruner
Verified by The Mortgage Firm, Inc.
Deb is very professional and she and her team is very helpful. She came across very sincere and that she really wanted to help us with our loan.
Business response:
I'm truly grateful, Teresa. It's wonderful to hear that you found our team professional and helpful. We always strive to provide the best service to our clients and going the extra mile to make the loan process as simple and seamless as possible. Your positive feedback reaffirms the hard work we put in every day at The Mortgage Firm. Thank you for taking the time to share your 5-star experience with us.
Verified by The Mortgage Firm, Inc.
Excellent communication & closed within a month! Very friendly & attentive to our needs & concerns❤️
Business response:
Thank you Sandra, for the 5-star review! We strive to provide excellent customer service at The Mortgage Firm, and it's so great to hear that our team was successful in doing so.
Verified by The Mortgage Firm, Inc.
Level of professionalism and constant communications were outstanding. We will highly recommend DeLynn and her team to anyone seeking mortgage expertise.
Business response:
I'm absolutely delighted to hear about your positive experience, Kevin. Your kind words are greatly appreciated. My team and I at The Mortgage Firm always strive to maintain the highest level of professionalism and communication. We're pleased that you found our mortgage expertise helpful. Your recommendation means a lot to us. Feel free to reach out to us for any future needs. Thank you for choosing us. - DeLynn Gaston
Verified by The Mortgage Firm, Inc.
Fast and easy
Business response:
That's what we strive to be!
Verified by The Mortgage Firm, Inc.
I love that I felt like family throughout this process. I was given support, knowledge and very prompt responses and action! This process was seamless for me because of you guys!
Business response:
We're thrilled to have been a part of your home-buying journey and sincerely appreciate your kind words. It's especially heartening to hear that you felt like family throughout the process. Our "We are Family" mentality, a cornerstone of our mission, underscores our commitment to treating each client with the care and support we would offer our own. Your experience of prompt responses, action, and seamless processes validates the essence of our mission. If you ever have any further questions or need assistance in the futur... read more
Verified by The Mortgage Firm, Inc.
Both Derick Brown and Ashley Dongilli stayed in very close touch with me throughout the process, answering all my questions and providing the (many!) documents to me in an efficient and convenient way. I highly recommend Derick and his team to all my friends and colleagues. Well done, Derick and Ashlie!!! And thank you - you help make dreams come true,
Verified by The Mortgage Firm, Inc.
Jamie and her team are great with communication and follow up. When they help a client with a real estate purchase they are all in I'm talking over and above the expectations of a lender. It was a pleasure to work with her and her team.
Frequently asked questions about The Mortgage Firm, Inc.
How is The Mortgage Firm, Inc. rated?
The Mortgage Firm, Inc. has a 4.9 star rating with 45,542 reviews.
When is The Mortgage Firm, Inc. open?
The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.