The Mortgage Firm, Inc.'s cover image

This profile has been claimed by the business owner or representative.

The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.945,542 reviews
Select a rating
Julbert M.'s profile image
Julbert M. 

Verified by The Mortgage Firm, Inc.

2 years ago

Great experience with the team. 

Business response:

I'm overjoyed to hear that you had a great experience with our team, Julbert. Your positive feedback truly means the world to us at The Mortgage Firm. Thank you for taking the time to share your experience and for the perfect rating. Wishing you all the best. 

Jamie A. C.'s profile image
Jamie A. C. 

Verified by The Mortgage Firm, Inc.

2 years ago

Jim was awesome! He was there for us every step of the way. He was very quick in answering his phone or calling us back immediately. We couldn't have asked for a better loan officer. We highly recommend him. Thank you Jim for everything! 

Business response:

I just learned something today. I am able to reply to my customer's survey. I know it has been a few months since we closed but I just wanted to take the opportunity of thanking you again in allowing my team and I to assist you in the purchase of your home. Also I will be calling you to insure you have filed for your Homestead Exemption(HE). This task is immensely important in keeping your housing cost down. Once Homestead Exemption is established your property increases are capped at no more than 3% per year with out ... read more

Peter Scott B.'s profile image
Peter Scott B. 

Verified by The Mortgage Firm, Inc.

2 years ago

There was SO much documentation we needed to submit to substantiate where various bits of money were coming from, and Laura and her team were always on top of it, knowing what we needed and making sure every i was dotted and t crossed for the underwriters. Communicating from the other side of the world is also always a little tricky, but Laura's team were very responsive and easy to deal with despite our challenging time zone difference. 

Business response:

Scotty, we appreciate your trust and as so happy for you and your family to start your new adventure here in Florida! 

Tyler C. T.'s profile image
Tyler C. T. 

Verified by The Mortgage Firm, Inc.

2 years ago

Transparency and quickness 

Jesse L S.'s profile image
Jesse L S. 

Verified by The Mortgage Firm, Inc.

2 years ago

Jamie and her team made the process seamless. Great communication from all involved, and it was a wonderful experience from start to finish. I would recommend to any one needing a lender! 

Jennifer L N.'s profile image
Jennifer L N. 

Verified by The Mortgage Firm, Inc.

2 years ago

Ron and his team helped us navigate this process so well. They communicated every step of the way and followed through to make it a very smooth and easy transaction. We couldn't be happier! 

Business response:

I'm so glad that you and your family were pleased with the mortgage process and are happy with your home! 

Lisa S.'s profile image
Lisa S. 

Verified by The Mortgage Firm, Inc.

2 years ago

Delynn and her team were absolutely awesome. They got me into my forever home with no money out of pocket and were always available 

Robert W. V.'s profile image
Robert W. V. 

Verified by The Mortgage Firm, Inc.

2 years ago

Well I don’t know where to start. Jim was always ready to answer questions and help us in anyway he could. He was professional and had no problem answering everything we asked. I was so impressed with his knowledge and he knew what was going to be needed for the next step or steps. It was a great experience for us. He assured us that he would be able to help with explaining the process and how we could help him and his team in this area. He assisted us with getting professionals in touch with us and giving us choices for o... read more

Business response:

Thank you very much for the many kind words, Julie, Lori and I appreciated your kind thoughts. We strive on every prospect to make the travails less stressful especially for first time homebuyers. With the hard work of the title company, listing and selling realtor along with my team of our closer and my loan partners Julie and Lori to structure the closing to where your investment into the transaction was minimal. You were also great customers; you timely provided the documentation when requested, you listened to us an... read more

Brittany K.'s profile image
Brittany K. 

Verified by The Mortgage Firm, Inc.

2 years ago

Amazing help with everything. Quick responses to every question 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 45,542 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.