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921 Douglas Ave, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
Tara was always available when I had a question answered in a timely manner and the only thing that I would change is upon closing to confirm that the email sent out is correct. There were a few things that had to be changed or updated on
Business response:
It's great to hear that Tara was able to assist you promptly whenever you needed. Your feedback about the email confirmation at closing is valuable, and I’ll make sure to pay closer attention to ensure accuracy in the future. Thank you for sharing your experience and for working with me at The Mortgage Firm. If there’s anything else you'd like to discuss or need assistance with, please don't hesitate to reach out.
Verified by The Mortgage Firm, Inc.
Good overall
Business response:
Dave & Shelly—thank you for the kind words and for trusting the Moore Team with your financing! I’m glad your experience was good overall. If there’s anything we could have done to make it even better, I’d love your feedback. Congrats again, and we’re here anytime for future questions or plans. Thank you for using the Moore Team.
Verified by The Mortgage Firm, Inc.
Elizabeth was lovely to work with, always on top of everything. thank you!
Verified by The Mortgage Firm, Inc.
Constant contact and rapid response throughout the entire journey
Business response:
It's great to hear that the communication throughout your journey with The Mortgage Firm was effective, James. Maintaining constant contact and providing quick responses are priorities for me, and I'm glad they contributed to your experience. If you have any further questions or need assistance in the future, feel free to reach out at any time.
Verified by The Mortgage Firm, Inc.
Jim was the absolute best we could ask for when buying our first home . He was so attentive and answered every single question with care and made sure we were comfortable and understood the process . I would recommend Jim to anyone looking to buy a house!
Verified by The Mortgage Firm, Inc.
Relationship was very trustworthy
Verified by The Mortgage Firm, Inc.
I want to thank you for all your help and support. When I thought it was impossible, you gave me hope and made my family's dream come true. I will be eternally grateful. I highly recommend you; you are the best.
Verified by The Mortgage Firm, Inc.
Christine and Greg were amazing. They were very knowledgeable and friendly and always explaining things especially helpful for new homebuyers.
Business response:
I'm pleased to hear that you found Greg and me knowledgeable and friendly, Stella. Helping new homebuyers navigate the process is something I care deeply about, and it’s great to know our explanations were helpful to you. Thank you for your feedback and trust.
Verified by The Mortgage Firm, Inc.
and his team were great! Made the buying process effortless.
The Mortgage Firm, Inc. has a 4.9 star rating with 49,824 reviews.
The Mortgage Firm, Inc. is open now. It will close at 5:00 p.m.