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921 Douglas Ave, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
Was amazing customer service, extremely diligent and great communication through the entire process.
Business response:
I'm delighted to hear of your positive experience, Jacob! Your feedback is greatly appreciated and it's wonderful to know that you found our customer service outstanding and our communication effective. We strive to ensure our clients are well-informed throughout the entire process. Thank you for taking the time to rate us 4.83 out of 5 stars and for choosing The Mortgage Firm. We look forward to assisting you with any future mortgage needs. Best, Christopher Kidder.
Verified by The Mortgage Firm, Inc.
Explained everything I didn’t understand
Verified by The Mortgage Firm, Inc.
I felt that Mike treated us like family as he put his whole heart and soul into giving us the best memorable experience. Thank you Mike!
Verified by The Mortgage Firm, Inc.
Kelly was amazing at communicating with my boyfriend and I about all aspects, as well as explaining processes and details in a way that was easy to understand. Thank you Kelly!!
Business response:
I'm absolutely delighted to hear your positive feedback, Savannah! Your kind words mean the world to me. I take pride in maintaining open and clear communication with my clients, and I'm glad to know that you found our discussions helpful and easy to understand. Your satisfaction is my top priority. Please don't hesitate to reach out if you have any more questions in the future. Thank you for choosing The Mortgage Firm and for taking the time to leave such a wonderful review. Looking forward to assisting you again soon!
Verified by The Mortgage Firm, Inc.
Great communication and care
Verified by The Mortgage Firm, Inc.
Communication was great and fast! Always available!
Verified by The Mortgage Firm, Inc.
You answered all of my questions and held my hand through the whole process!
Verified by The Mortgage Firm, Inc.
The confidence of knowing our mortgage broker had our back, no matter what happened. Knowing that you and your team treated our mortgage like it was a personal investment.
Verified by The Mortgage Firm, Inc.
Mason was always open to discuss any questions or issues I had and gave me a lot of clarity in what to expect in the mortgage process. He also was personally involved in everything that made me feel more comfortable as a first time homeowner, including the closing and offer to provide support as needed in the future with any topics should they arise. It makes me feel confident in my investment.
The Mortgage Firm, Inc. has a 4.9 star rating with 45,543 reviews.
The Mortgage Firm, Inc. is closed now. It will open on Monday at 8:30 a.m.