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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.945,543 reviews
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Rebeca Josefina Rodriguez A.'s profile image
Rebeca Josefina Rodriguez A. 

Verified by The Mortgage Firm, Inc.

2 years ago

Working with Ken and his team made this entire process much easier and understandable. Thanks to all of them for their great help. 

Charlotte L R.'s profile image
Charlotte L R. 

Verified by The Mortgage Firm, Inc.

2 years ago

Russ Stewart and Kathy Litzner were amazing to work with. Their attention to detail and constant communication made the process really easy and enjoyable. We can't thank them enough! Best, Charlotte & Perry Rohland 

James K C.'s profile image
James K C. 

Verified by The Mortgage Firm, Inc.

2 years ago

Donnie did a great job with communication, came thru on each and every promise. Went well above and beyond to make this a great experience!!! 

Business response:

Thank you for your positive feedback, Jim! It's always my top priority to provide excellent communication and keep every promise I make. I'm thrilled that I was able to exceed your expectations and make your experience with The Mortgage Firm exceptional. Your 5-star rating is greatly appreciated and it motivates me to continuously strive for customer satisfaction. Thank you! 

Wilbur Fernander J.'s profile image
Wilbur Fernander J. 

Verified by The Mortgage Firm, Inc.

2 years ago

Great communication 

Business response:

Thank you for taking the time to submit a review on our service Will! We appreciate you! Enjoy your new home 

Keith David S.'s profile image
Keith David S. 

Verified by The Mortgage Firm, Inc.

2 years ago

Going above and beyond to get the loan approval after it fell through. Michelle showed up to closing which was also nice and showed she cared. 

Business response:

Thank you so much for sharing your experience with us! We greatly appreciate your kind words. We understand how crucial it is to navigate unexpected challenges during the loan approval process, and we're pleased we could go above and beyond to secure your approval, even after a setback. Michelle's presence at the closing reflects our commitment to ensuring a smooth and caring experience for our clients. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We are here ... read more

Tracy R.'s profile image
Tracy R. 

Verified by The Mortgage Firm, Inc.

2 years ago

From the moment my husband and I meet with Angie in her office, we know she was the one to help us. We had credit issues and not a lot of income, but she never treated us differently. She walked us thru every step, provided amazing advice and was very easy to talk with. Thank you for everything you did. 

Travis Blake N.'s profile image
Travis Blake N. 

Verified by The Mortgage Firm, Inc.

2 years ago

Ease of work to complete to move forward in the process. 

Robert S G.'s profile image
Robert S G. 

Verified by The Mortgage Firm, Inc.

2 years ago

Excellent staff. Very easy to work. 

Justin C.'s profile image
Justin C. 

Verified by The Mortgage Firm, Inc.

2 years ago

Very pleasant experience starting with Jennifer and all her staff. Communication was great, and always had the answer I needed. 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 45,543 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open tomorrow at 8:30 a.m.