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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.945,543 reviews
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Melody Lynn H.'s profile image
Melody Lynn H. 

Verified by The Mortgage Firm, Inc.

3 years ago

As first time homebuyers we had so many questions, and we were overwhelmed with navigating the whole process and the current real estate market. Vicki made the process so smooth - she was always available to walk us through all the moving pieces involved in the mortgage process no matter how many questions we had, and gave us honest recommendations and feedback. Her knowledge of the market helped us so much! We shopped around for rates a bit but did not encounter anyone else as knowledgeable or as quick to respond. We also... read more

Business response:

Melody and Ron - THANK YOU so much for sharing your experience here. I am so pleased that you had a five star experience. I pride myself on being more of a teacher than a sales person! You made my day. Please reach out any time....I come with the mortgage! 

Timothy B.'s profile image
Timothy B. 

Verified by The Mortgage Firm, Inc.

3 years ago

Ken and Jessica provided my wife and I with a lot of education of the local market and helped us throughout the process of purchasing a home. Moving from CA to FL was made a lot easier with their help and support. 

Michael Q H.'s profile image
Michael Q H. 

Verified by The Mortgage Firm, Inc.

3 years ago

Everyone was very helpful and made the house buying process very easy! 

Blake E N.'s profile image
Blake E N. 

Verified by The Mortgage Firm, Inc.

3 years ago

Rob was fine, I think my frustration was in the loan requirements itself 

Kiara E S.'s profile image
Kiara E S. 

Verified by The Mortgage Firm, Inc.

3 years ago

Everyone was very communicative, assured we understood the fine print and was very helpful with answering all of the questions we had. 

John Joseph Melanson I.'s profile image
John Joseph Melanson I. 

Verified by The Mortgage Firm, Inc.

3 years ago

Awesome experience went above and beyond to get the job done. 

Sundaram K.'s profile image
Sundaram K. 

Verified by The Mortgage Firm, Inc.

3 years ago

Kelly had to deal a ton with the underwriter. She was very helpful and got the loan get through successfully. 

Business response:

I'm really pleased to hear that you found the loan process to be successful, Sundaram. Working with the underwriter can sometimes be challenging, but it's all part of the job and I'm glad I was able to assist you. Thank you for taking the time to leave a review and for your high rating. If you need any further assistance in the future, please don't hesitate to reach out. Enjoy your new home! 

Paul C C.'s profile image
Paul C C. 

Verified by The Mortgage Firm, Inc.

3 years ago

Thanks for all of your help! 

Business response:

I'm delighted to hear that you were satisfied with the service, Paul. Your positive feedback means a lot and it reinforces the dedication we have in providing excellent service at The Mortgage Firm. If you ever need any further assistance, please do not hesitate to reach out. Thank you for taking the time to rate us 5 stars. 

Zacharey P.'s profile image
Zacharey P. 

Verified by The Mortgage Firm, Inc.

3 years ago

Joe was very responsive and answered all our questions along the way making the process very simple. 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 45,543 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open tomorrow at 8:30 a.m.