This profile has been claimed by the business owner or representative.
921 Douglas Ave, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
As first time homebuyers we had so many questions, and we were overwhelmed with navigating the whole process and the current real estate market. Vicki made the process so smooth - she was always available to walk us through all the moving pieces involved in the mortgage process no matter how many questions we had, and gave us honest recommendations and feedback. Her knowledge of the market helped us so much! We shopped around for rates a bit but did not encounter anyone else as knowledgeable or as quick to respond. We also... read more
Business response:
Melody and Ron - THANK YOU so much for sharing your experience here. I am so pleased that you had a five star experience. I pride myself on being more of a teacher than a sales person! You made my day. Please reach out any time....I come with the mortgage!
Verified by The Mortgage Firm, Inc.
Ken and Jessica provided my wife and I with a lot of education of the local market and helped us throughout the process of purchasing a home. Moving from CA to FL was made a lot easier with their help and support.
Verified by The Mortgage Firm, Inc.
Everyone was very helpful and made the house buying process very easy!
Verified by The Mortgage Firm, Inc.
Rob was fine, I think my frustration was in the loan requirements itself
Verified by The Mortgage Firm, Inc.
Everyone was very communicative, assured we understood the fine print and was very helpful with answering all of the questions we had.
Verified by The Mortgage Firm, Inc.
Awesome experience went above and beyond to get the job done.
Verified by The Mortgage Firm, Inc.
Kelly had to deal a ton with the underwriter. She was very helpful and got the loan get through successfully.
Business response:
I'm really pleased to hear that you found the loan process to be successful, Sundaram. Working with the underwriter can sometimes be challenging, but it's all part of the job and I'm glad I was able to assist you. Thank you for taking the time to leave a review and for your high rating. If you need any further assistance in the future, please don't hesitate to reach out. Enjoy your new home!
Verified by The Mortgage Firm, Inc.
Thanks for all of your help!
Business response:
I'm delighted to hear that you were satisfied with the service, Paul. Your positive feedback means a lot and it reinforces the dedication we have in providing excellent service at The Mortgage Firm. If you ever need any further assistance, please do not hesitate to reach out. Thank you for taking the time to rate us 5 stars.
Verified by The Mortgage Firm, Inc.
Joe was very responsive and answered all our questions along the way making the process very simple.
The Mortgage Firm, Inc. has a 4.9 star rating with 45,543 reviews.
The Mortgage Firm, Inc. is closed now. It will open tomorrow at 8:30 a.m.