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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.945,544 reviews
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Kelly R.'s profile image
Kelly R. 

Verified by The Mortgage Firm, Inc.

3 years ago

Joe and his team were by my side throughout the whole process of buying a home. They were very responsive via text, email, and phone calls. I never had to worry that the proper steps were being taken or wondering where I was in the loan approval process. Honestly, this was the easiest, stressless, home buying process I have ever gone through. Highly recommend Joe and his team and I will not hesitate to use his services again! 

Karen A S.'s profile image
Karen A S. 

Verified by The Mortgage Firm, Inc.

3 years ago

Very good at explaining everything. Works for you, he is honest and doesn’t try to push things you are not comfortable. If you have a question he’s always there to answer it. Very happy with Michael. 

Alicia M.'s profile image
Alicia M. 

Verified by The Mortgage Firm, Inc.

3 years ago

Sam was very prompt and helpful. If we ever had questions he made sure to chat with us right away to clear things up. Excellent experience. 

Business response:

I'm delighted to know that you had an excellent experience with me at The Mortgage Firm, Alicia. Your 5-star rating is very much appreciated. It was my pleasure to assist you promptly and help clarify any questions you had. Don't hesitate to reach out should you need any further assistance in the future! Thank you for your kind words. 

Leroy T Hubbs I.'s profile image
Leroy T Hubbs I. 

Verified by The Mortgage Firm, Inc.

3 years ago

Great team 

Business response:

I'm thrilled to hear that you had a positive experience with our team, Leroy. Your feedback is much appreciated. We aim to provide the best service at The Mortgage Firm. Despite the 4-star rating, we will strive to improve any areas that might need enhancement to ensure a 5-star experience for you next time. Thank you for taking the time to share your feedback. It helps us to continuously improve. - Katherine Rivas 

Odalys R.'s profile image
Odalys R. 

Verified by The Mortgage Firm, Inc.

3 years ago

Very Professional and responsive 

Michael D B.'s profile image
Michael D B. 

Verified by The Mortgage Firm, Inc.

3 years ago

Easy to work with, great attention to detail and great communication. 

Amy L.'s profile image
Amy L. 

Verified by The Mortgage Firm, Inc.

3 years ago

Sam is the best - on top of everything! 

Business response:

I truly appreciate your positive feedback, Amy. I'm thrilled to hear that I was able to meet your expectations and provide a smooth experience. Your kind words reaffirm why I love my role at The Mortgage Firm. It was a pleasure working with you, and if there's anything else you need in the future, don't hesitate to reach out. Thank you for the outstanding rating! 

James R.'s profile image
James R. 

Verified by The Mortgage Firm, Inc.

3 years ago

Very informative and and made the entire process a breeze,always a pleasure. 

Tymira R.'s profile image
Tymira R. 

Verified by The Mortgage Firm, Inc.

3 years ago

The team was diligence and quick about the necessary paperwork. 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 45,544 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open tomorrow at 8:30 a.m.