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The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.945,544 reviews
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Ryan Cracroft R.'s profile image
Ryan Cracroft R. 

Verified by The Mortgage Firm, Inc.

3 years ago

Rob was great and made the whole process easy. I do recommend him and his team for your mortgage needs. 

Lauren W.'s profile image
Lauren W. 

Verified by The Mortgage Firm, Inc.

3 years ago

Jamie was great at keeping us up to date and communicating! 

Bonnie Kay C.'s profile image
Bonnie Kay C. 

Verified by The Mortgage Firm, Inc.

3 years ago

I can't say enough about Mark and his team. Everyone from the office was so attentive and patient with us. They kept us informed and answered any questions we had from pre-approval to close! 

Business response:

I'm beyond thrilled to hear about your positive experience with us, Bonnie! 

Scott B D.'s profile image
Scott B D. 

Verified by The Mortgage Firm, Inc.

3 years ago

I really liked the communication and feedback. This is the first mortgage I have done in years and the electronic review and sign was an excellent option/ tool. When discussing masters over the phone I found the directions were concise and the people friendly. 

Business response:

I'm so glad to hear that you had a positive experience, Scott! At The Mortgage Firm, we strive to make the mortgage process as clear and efficient as possible, especially for those who may not have gone through it recently. I appreciate your feedback about the electronic review and sign system, we've found it to be an essential tool for our customers. It was my pleasure to assist you and provide concise guidance. Our team truly values friendly and open communication. Thank you for your kind words and for rating us 5 stars. P... read more

Rachel Irene C.'s profile image
Rachel Irene C. 

Verified by The Mortgage Firm, Inc.

3 years ago

The communication and personalization made this such a fantastic experience! The thoughtful mail and proactive emails really helped this flow smoothly. I really appreciated the personal touches (moving package and lotto ticket-too cute!). This was a great experience and I really appreciate it! 

Dario Jay B.'s profile image
Dario Jay B. 

Verified by The Mortgage Firm, Inc.

3 years ago

Paul made this process easy and comfortable. Very fast on closing 

Business response:

Thank you Dario Jay for taking the time to leave a review for The Mortgage Firm. I'm so glad I could make the process easy and comfortable for you and that we were able to close quickly. You were an awesome client to work with and I wish you many years of amazing memories in your beautiful new home. 

Danielle R.'s profile image
Danielle R. 

Verified by The Mortgage Firm, Inc.

3 years ago

Casey ALWAYS goes above and beyond to make every loan we’ve worked together a success! From my personal loans to my clients loans, I know she will be on top of it all. Always knowledgeable, prompt, professional, and efficient. Highly recommend Casey and her team! 

Kathleen Marie G.'s profile image
Kathleen Marie G. 

Verified by The Mortgage Firm, Inc.

3 years ago

Julie is an asset to your company, insanely responsive and truly cares about her customers and their happiness. 

Vicky L. K.'s profile image
Vicky L. K. 

Verified by The Mortgage Firm, Inc.

3 years ago

Very efficient and professional! 

Business response:

Hi Vicky, thank you much. It was a pleasure to work with you as well. As you make your new home in FL, may the course be with you! 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 45,544 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open at 8:30 a.m.