The Mortgage Firm, Inc.'s cover image

This profile has been claimed by the business owner or representative.

The Mortgage Firm, Inc.

4.9

About this business

Location details

921 Douglas Ave, Altamonte Springs, FL, 32714, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.949,827 reviews
Select a rating
Marie Jessie A.'s profile image
Marie Jessie A. 

Verified by The Mortgage Firm, Inc.

4 months ago

The responses were prompt every steps of the way in the process and also communication was clear. Mr . David and his staff showed great care in the matters that they handled my case. I appreciate you all! 

Shane H. H.'s profile image
Shane H. H. 

Verified by The Mortgage Firm, Inc.

4 months ago

Explained the entire process and answered question quickly. 

Business response:

Shane, thank you for the great feedback! I’m glad I could walk you through the refinance process and get your questions answered quickly. It was a pleasure helping you with your cash-out refinance so you could purchase another home here in Venice. Wishing you the best in your new place, and thank you for using the Moore Team! 

Chelsea D.'s profile image
Chelsea D. 

Verified by The Mortgage Firm, Inc.

4 months ago

Jennifer and her team are always very professional and respond to inquiries immediately. I've used them several times and will be a repeat customer again and again! 

Business response:

Chelsea, I appreciate your kind words and continued trust in me and my team. It's great to know that our professionalism and prompt communication have been consistent in your experiences. I look forward to assisting you again whenever you need us! Thank you for choosing us repeatedly! 

LaAundria T C.'s profile image
LaAundria T C. 

Verified by The Mortgage Firm, Inc.

4 months ago

She was excellent the stories I have heard of how 1st time homebuyers not getting enough information and hardl knowing anything about their loan had me on edge but she is such a mama thorough, detailed and caring she is awesome and i feel soo prepared because of her. THANK YOU MS DONNA!!! 

Business response:

LaAundria Thank you so much for your kind words. I am truly enjoyed working with you! I know you are going to love your new home! 

Jennifer R.'s profile image
Jennifer R. 

Verified by The Mortgage Firm, Inc.

4 months ago

Jamie is aleay on it !!! She is the Best!!!! 

Business response:

Thank you for taking the time to leave us a review! It's always a pleasure working with you! 

Stephanie T. N.'s profile image
Stephanie T. N. 

Verified by The Mortgage Firm, Inc.

4 months ago

Mike and his team are extremely helpful, knowledgeable, and always quick to respond to any issues that arise. They were very friendly and easy to work with. 

Business response:

Thanks so much for the kind words. I wish you all the best. 

Danielle H.'s profile image
Danielle H. 

Verified by The Mortgage Firm, Inc.

4 months ago

Great communication from all people involved. If I had any questions or concerns, Laura, Andrea, and Michele were quick to get me an answer or help navigate any issues. 

Business response:

Clear communication and timely support are key in any process, and I'm pleased to know we met your expectations, Danielle. Having Andrea and Michele alongside made it a strong team effort. So happy to help you once again with your home financing needs! Don't hesitate to reach out if there's anything more I can do for you in the future. 

Kara M R.'s profile image
Kara M R. 

Verified by The Mortgage Firm, Inc.

4 months ago

Roscoe was amazing 

Business response:

Thank you so much, Kara! 

Vickie L C.'s profile image
Vickie L C. 

Verified by The Mortgage Firm, Inc.

4 months ago

Michael was so helpful and very quick to respond 

Business response:

It's great to hear that Michael's responsiveness made a positive difference in your experience, Vickie. Having quick and helpful support can really ease the process. If there's more you'd like to discuss or if you need anything else, feel free to reach out! 

Frequently asked questions about The Mortgage Firm, Inc.

How is The Mortgage Firm, Inc. rated?

The Mortgage Firm, Inc. has a 4.9 star rating with 49,827 reviews. 

When is The Mortgage Firm, Inc. open?

The Mortgage Firm, Inc. is closed now. It will open tomorrow at 8:30 a.m.