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The Mortgage Firm, Inc.
- Mortgage Lenders
- Altamonte Springs, FL
About this business
Location details
921 Douglas Ave, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
Michele was there every step of the way and made the mortgage process a breeze. She answered all of our questions and her response time was immediate.
Verified by The Mortgage Firm, Inc.
Sam is very professional and helpful! I am very thankful for his amazing knowledge and guidance! His son Drayton has learned from him and was exceptional! Lori and Julie were on it and follow up with me in a matter of seconds! Thank you! When rates go down I will contact this TEAM to refinance...
Business response:
Alex, I'm truly grateful for your kind words and the opportunity to assist you. It’s wonderful to hear that my guidance was helpful and that Drayton, Lori, and Julie provided you with exceptional support. I’m glad the team could meet your needs quickly and efficiently. When the time is right for refinancing, feel free to reach out—I’d be more than happy to help. Thank you once again!
Verified by The Mortgage Firm, Inc.
Thank you all so much! the entire experience was wonderful. Communication, transparency and professionalism are very important to me. I was very happy with the level of services I received!
Business response:
Rebecca, I appreciate your kind words about the experience. I'm pleased to know that our communication, transparency, and professionalism met your expectations. It means a lot to me that you were happy with the services provided. If you have any more questions or need assistance in the future, please feel free to reach out at any time. Thank you for choosing The Mortgage Firm!
Verified by The Mortgage Firm, Inc.
Working with Deborah at the mortgage firm provided a fantastic experience. As a first-time homebuyer, clear and frequent communication was appreciated. Deb was always available by phone and email to answer questions and patiently explain each step of the process. The rates and closing costs were as initially presented, without surprises. Efficiency enabled closing on a new home in under 30 days. Deborah was extremely helpful throughout the home-buying journey. She was knowledgeable about different loan programs and helped fi... read more
Business response:
Hi Romane; Thank you so much for the wonderful review! It was a joy helping you buy your first home. I’m glad our frequent check-ins, clear estimates, and on-time closing made the process smooth and surprise-free. Matching you with the right loan program is exactly what my team and I love to do. If you ever need anything—questions about payments, taxes, or future plans—I’m just a call or email away. Congratulations and welcome home!
Verified by The Mortgage Firm, Inc.
Excelleng communication and customer service.
Verified by The Mortgage Firm, Inc.
Very responsive to any questions or if needed assistance. We did not have access to a scanner or printer, but Amanda made it work for us. Was a good experience
Verified by The Mortgage Firm, Inc.
The communication was excellent and everyone worked together as a team, thank you for all your help.
Verified by The Mortgage Firm, Inc.
Howard was such a pleasure to work with. He made our home purchase smooth and seamless. Howard was great with communicating with us and was very thirough from beginning to end. Thank you, Howard.
Business response:
Thank you Timothy for such kind words. You made my job easy by responding quickly to each request. Our team at Butler Mortgage enjoyed assisting you and wish you happiness in your new home!
Verified by The Mortgage Firm, Inc.
super friendly and so knowledgeable. he was there every step to walk us through the entire experience. I connot recommend Joe enough.
Frequently asked questions about The Mortgage Firm, Inc.
How is The Mortgage Firm, Inc. rated?
The Mortgage Firm, Inc. has a 4.9 star rating with 49,829 reviews.
When is The Mortgage Firm, Inc. open?
The Mortgage Firm, Inc. is open now. It will close at 5:00 p.m.