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8711 Georgia Ave, Silver Spring, MD, 20910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Excellent Service I'm writing as a representative of a local business to say that The Premier staff have gone out of their way to accommodate us and are doing a great job. During the course of our 6 month stay, we've had many random requests come up, and Victoria in particular has always been willing to go above and beyond to resolve any issues we've had or to help us with any requests. Our company has enjoyed the corporate lease we had with The Premier and if we ever need another one, we'll be sure to return here.
My experience living at the Premier After moving in a month ago, my experience with the Premier has been pleasant. The Premier is located near downtown Silver Spring. It's walking distance to downtown with lots of delicious restaurants and bars. It is also a 5 minute walk to the metro (close enough to everything minus the noise). The staff is nice and the building is well maintained. There is a club house that you can use to host your friends in addition to a rooftop patio and view of the butterfly garden from the balcony. T... read more
Perfect apartment; but it's Silver Spring As someone that works downtown DC, commuting on the red line is the worst. That's really the only reason I'm moving because I love this apartment. The finishes are modern, the floor plan is open and the appliances are quality. The people are great, and every time I had a garbage disposal issue or light out, maintenance came within 24 hours. You can walk to plenty of restaurants and shopping. Rooftop space is limited, but there is a nice lounge on the second floor. No pool or fitness ... read more
Nope Used to be a great building, you know when the garage door worked, concierge would control who came in, you know all stuff that you pay for. Now? Nope. Get your car broken into any night because that controlled access you paid for is a joke. The response you get from the office is crickets. Wrote a letter to the office, like the corporate office, still crickets. So if you make the poor decision to move here, keep money set aside for your new windows in your car that you will need. Don’t drive, you should be good because... read more
Business response:
Hello and thank you for taking the time to leave us your honest feedback. We are very sorry to hear that you & your your vehicle experienced a break-in. This is not the experience we would hope for any of our neighbors, and we are actively working to prevent future incidents by providing an overnight guard in the garage while we work to get the door repaired. We value your calling The Premier home and would love the chance to connect with you directly. Please contact us at customersuccessteam@emcmgmt.com and we can set up a ... read more
Management/ Leasing Office is terrible now!! I am a resident at the Premier. This place was the BEST apartment few yrs ago. Leasing office was great and responsive, no major issues n tenants were very quiet. In the last year or so, ever since they got rid of the old leasing manager this place is going downhill. Our main entrance door has been broken for months and now anyone can enter the building (Leasing manager is aware of this), just last week my neighbor’s car got broken into because our parking garage door is broken al... read more
Business response:
Thank you for taking a moment to share your feedback. We're disappointed that your impression of our community and management team has changed over time, and we'd appreciate an opportunity to speak with you regarding your experience. Please contact our Success Team via CustomerSuccessTeam@vmimgmt.com when you have a moment so we may properly assist you. We appreciate your patience and look forward to connecting. ~Customer Success Team
Disorganized leasing office I can only assume that most of these reviews are fake, or the people writing them got extremely lucky. I tried 4 times to get in touch with the leasing agent, and got no response. Everyone who answered the phone was polite, but that doesn't mean much when the one person I need to talk to is constantly "out running errands". If this is a great apartment complex, I'll never know I guess.
Business response:
Valeria, thank you for sharing your thoughts with us. We have shared your feedback with our team. We’re sorry to hear you’re having trouble reaching us and would like to confirm what number you’re calling. Our team is very attentive and does not recognize your name as someone we’ve spoken to. Additionally, we pride ourselves on putting our residents and prospects first and aim to call back as soon as possible. We ask that you call our management office directly to discuss your review in greater detail. You’re also welcome to... read more
The Premier has a 4.5 star rating with 143 reviews.
The Premier is open now. It will close at 6:00 p.m.