The Preserve at Dunedin

jean mashal 

on AplaceForMom

6 years ago

The preserves kept my friend as a prisoner for 2 months with a 24 guard. He escaped with the help of a lawyer. He is his own guardian. The food was terrible. The room was cell- like 

daughter of a resident 

on AplaceForMom

9 years ago

Staff turnover is a problem. They are disorganized and poor customer service. You can ask for specific help with something and not get it. They don't clean the residents rooms very well and lose the residents personal items, like clothes and towels. People are poorly trained and so they can't keep anyone very long. Incompetent employees. 

Anonymous 

on AplaceForMom

11 years ago

My parent has Alzheimer's and was stayed in the memory care facility here for a little over a year. I looked into many facilities and this one stood out from the others. However after time, the level of care declined to where I was concerned for my parent. I can not say for certain what the cause was however I can tell you that I am not impressed with the new director that took over in 2014. I spoke with her to give her a chance to address some of my concerns with my parents's care and she suggested I give her two weeks to r... read more

Family Member 

on AplaceForMom

12 years ago

The caregivers are wonderful, the director is not so friendly in my experience. The director is not real warm and friendly. Some of the staff has left since the new director has come on. The administration have really been the only ones we have had a problem with. I have seen a lack of professionalism with the administration on occaision. We had some rough spots in the beginning. I would still like to see showers happen more frequently. One important thing I recently learned, is they don't do a monthly weigh in, and nobody k... read more