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The Residence at Freeman Lake
- Assisted Living Facilities
- North Chelmsford, MA
About this business
Imagine having more time to do the things that make you happy: catching up on the best-seller list, getting out to the theater with friends, learning a new language or just relaxing with the people you enjoy. Imagine life without the worries and stresses of maintaining a home. Imagine you being you again. This is the life that awaits you at The Residence at Freeman Lake. Our charming Assisted Living and Memory Care community, located in North Chelmsford, puts a premium on service and hospitality while providing a wealth of... read more
Location details
4 Technology Dr, North Chelmsford, MA, 01863, United States
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What we really like about The Residence at Freeman Lake is the staff, they are amazing! The community has an incredible amount of various activities. Based on the experience we have had so far, we would absolutely recommend the community to other families .
Business response:
Thank you for this wonderful review!
The staff is excellent. They're generally very responsive. Upkeep in the facility is very good, and its very clean. The overall accommodations are nice. My loved one's room is quite spacious. While the whole industry is expensive, they're less expensive than others we looked into and seem to be on par for the Massachusetts area.
Business response:
Thank you for your five-star review, Brian! We are so happy to hear about the positive experience you've had thus far.
We recently moved my dad into The Residence at Freeman Lake. The process was simple, the employees very helpful and kind. All our questions were answered. The facility is clean, welcoming, and my dad enjoys the food. They have many outside trips that he has the option to participate. in. I have noticed a huge change in his attitude...... I can't say enough.
Business response:
Thank you for your five-star review, Suzanne! We appreciate you sharing your experience and are so happy to have welcome your father to Freeman Lake.
We are very happy with the community right now, overall the experience has been really good. The staff is super friendly, and we really like the structure, décor and set up of the building,, which is also really.
Business response:
Thank you for your review, Kim! We are happy to hear you are enjoying Freeman Lake.
Compared to other tours we took, The Residence at Freeman Lake facility was very cheery and open and the atmosphere felt comfortable. The staff were great and they offered 2 different levels of care here. It was just not the right fit for my loved one.
Business response:
Thank you for your five-star review
The Residence at Freeman Lake community is very clean and well laid out. The rooms are better then other communities we had toured, they were set up better and have nicer updated appliances. The care services are inconsistent at time. When we asked for a couple things to get done they might not get completed in a timely manner, sometimes medication isn't handed out at the same time everyday. We do understand given the circumstance with staffing it could be an issue but they could also improve on bettering their communication... read more
Business response:
Thank you so much for your feedback, we are always looking for ways to improve ourselves. It certainly has been challenging during COVID and we appreciate everyone's patience as we work to get through the pandemic.
My loved one is happy with the activities that the community offers. They have activities like church, cards, movie night, general get together and special activities like music outside with family. Overall I like this community, I am just concerned with the cost and some things seem a bit excessive.
We chose this The Residence at Freeman Lake because we were in a hot spot and they had availability and we really liked them after our tour. It is a very nice facility and I would recommend to others looking.
They were cooperative, but I think they were understaffed. I know they were also struggling with low occupancy. But the care they provided and the people there were excellent. The food looked very good and well prepared. My loved one seemed to enjoy it. They made an effort to offer activities. The rooms were kept tidy, and the floors were always clean. I have no complaints whatsoever about how tidy it was.
Business response:
Thank you very much for taking the time to share your thoughts about our community Alan, and for your kind words. It means the world to our associate's to know their care and commitment are appreciated!
Frequently asked questions about The Residence at Freeman Lake
How is The Residence at Freeman Lake rated?
The Residence at Freeman Lake has a 4.7 star rating with 163 reviews.
When is The Residence at Freeman Lake open?
The Residence at Freeman Lake is open now. It is open 24/7.