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The Residence at Melrose Station
- Assisted Living Facilities
- Melrose, MA
About this business
Imagine having more time to do the things that make you happy: catching up on the best-seller list, getting out to the theater with friends, learning a new language, or just relaxing with the people you enjoy. Imagine life without the worries and stresses of maintaining a home. Imagine you being you again. This is the life that awaits you at The Residence at Melrose Station. Our stunning, Independent Living, Assisted Living and Memory Care community, located in beautiful Melrose, puts a premium on service and hospitality w... read more
Location details
158 Essex St, Melrose, MA, 02176, United States
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Choosing a place for my father-in-law to live when he could no longer stay at home was not an easy task. On paper and during telephone interviews, most facilities appear to have what is needed. However, visits often proved just the opposite. The Residences at Melrose Station delivered the product we needed to be comfortable he was in a caring and well maintained environment. The staff quickly learned his name and his likes and dislikes. He has engaged in activities and is enjoy the experience. Is it the same as living in you... read more
My mom is doing great at The Residence at Melrose Station! The staff are taking very good care of her. Based on the experience we have had so far, we would absolutely recommend this community to other families! It is not cheap but it is worth the money.
We've had to lean quite heavily on their expertise and caring recently. The people there are great - every single one of them are spectacular, from the cleaning crew, to the front desk, to nursing. We couldn't ask for better. Every single person has welcomed our entire family and has their eye out for all of us. It really is a wonderful place. It's very clean. I've eaten multiple meals there. Everything I tried was good, and the service was very good. Our whole experience has been fantastic.
Business response:
Thank you so much for your five-star review and for sharing your family's experience at Melrose Station! We greatly appreciate it.
They offer acctivities, but I have not partcipated in any yet. The staff is very welcoming. If your loved one needs independent living, then this would not be a good match for them. It is moreso designed, for those who need assisted living.
Business response:
Hi Robert, thank you for being a part of our Melrose community and for your review. We are always looking for ways to improve and cannot do so without feedback like yours.
The decision of where/how to care for a parent is extremely emotional for any parent(s) & children. The Residences eased every anxiety from the moment we walked in the building and in turn as we met each team member. Every corner of The Residences is immaculately clean, bright & so classy; truly a beautiful "home-like" experience in every way. EVERY team member knew Dad well & genuinely cared about him, wherever he ventured within The Residences. Sincere thanks to all team members for the loving care & daily smiles they prov... read more
The common areas at The Residence at Melrose Station always look clean, especially when comparing to other senior living communities. The staff is very friendly. I am impressed that every time I call in, they know exactly who I am. The department heads are often the ones who answer my questions, which is very reassuring. Similarly, the care being provided is great. During the Covid-19 pandemic, they have really stepped up to protect the residents and are doing much more than they usually do for no added cost. Compared to oth... read more
I really can't give enough Stars for how good this place is! My Aunt [name removed] has been there since May and her life is so much better now, from the food to the staff, accommodations and more. She has her independence and we don't have to worry about her. From the little things like making sure she takes her medicine to exercise classes. She has met new friends and is so busy every day. I suggest going for a look see if you have an aging family member. Outstanding care!
Moving my independent, yet lonely mom from her home at the age of ninety was very difficult for her. As it should be. After two days of living in the Residence at Melrose she said, " this is the best thing ever suggested to me" She is correct. From the staff, who are always smiling and saying hello, to the care services, who are always there to help 100% of the time (day or night. Not one person can do enough for each residence. I am visiting my mom at least twice a week, at all different times. I have seen how calm the ent... read more
My family chose the Residence at Melrose Station for my mother because of the staff’s unique combination of imagination and commitment. It was very important to us that our mother be intellectually challenged as well as physically cared for. After only one week, my mother adapted quickly, has found new friends and is enjoying the movies, games, and delicious meals with other residents. During our move-in week, any concerns we had were addressed quickly by the staff. Everyone here is upbeat and wonderful to work with, and thi... read more
Frequently asked questions about The Residence at Melrose Station
How is The Residence at Melrose Station rated?
The Residence at Melrose Station has a 4.9 star rating with 86 reviews.
When is The Residence at Melrose Station open?
The Residence at Melrose Station is open now. It is open 24/7.