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The Residence at Melrose Station

4.9
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About this business

Imagine having more time to do the things that make you happy: catching up on the best-seller list, getting out to the theater with friends, learning a new language, or just relaxing with the people you enjoy. Imagine life without the worries and stresses of maintaining a home. Imagine you being you again. This is the life that awaits you at The Residence at Melrose Station. Our stunning, Independent Living, Assisted Living and Memory Care community, located in beautiful Melrose, puts a premium on service and hospitality w... read more

Location details

158 Essex St, Melrose, MA, 02176, United States

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4.985 reviews
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Deb Reed's profile image
Deb Reed 
recommend  Recommended
7 months ago

My mom is on the memory care floor and all the employees are so good to her. 

Business response:

We're so happy to hear it, Deb! Thanks for being a part of Melrose Station.  

DR's profile image
a year ago

We've had to lean quite heavily on their expertise and caring recently. The people there are great - every single one of them are spectacular, from the cleaning crew, to the front desk, to nursing. We couldn't ask for better. Every single person has welcomed our entire family and has their eye out for all of us. It really is a wonderful place. It's very clean. I've eaten multiple meals there. Everything I tried was good, and the service was very good. Our whole experience has been fantastic. 

Business response:

Thank you so much for your five-star review and for sharing your family's experience at Melrose Station! We greatly appreciate it. 

Robert's profile image
a year ago

They offer acctivities, but I have not partcipated in any yet. The staff is very welcoming. If your loved one needs independent living, then this would not be a good match for them. It is moreso designed, for those who need assisted living. 

Business response:

Hi Robert, thank you for being a part of our Melrose community and for your review. We are always looking for ways to improve and cannot do so without feedback like yours. 

Dan Sutherby's profile image
Dan Sutherby 
2 years ago

The decision of where/how to care for a parent is extremely emotional for any parent(s) & children. The Residences eased every anxiety from the moment we walked in the building and in turn as we met each team member. Every corner of The Residences is immaculately clean, bright & so classy; truly a beautiful "home-like" experience in every way. EVERY team member knew Dad well & genuinely cared about him, wherever he ventured within The Residences. Sincere thanks to all team members for the loving care & daily smiles they prov... read more

Paul's profile image
2 years ago

I visited this facility We visited The Residence at Melrose Station and it was good. The first thing was the proximity; it is in the same town as I live in. Second thing was it is a new building. The only thing that was not the greatest was that it was a little bit pricey compared to others. The price is the only negative, but I think they do give discounts and stuff. I heard from the salespersons that they have a few, but overall I had a good experience there. The staff was helpful, and they seemed to interact well with the... read more

Maureen's profile image
Maureen 
3 years ago

I am a friend or relative of a current/past resident My father is at The Residence at Melrose Station. They're excellent. He loves the food. He thinks he's in a five-star hotel, and he's very happy. We've been able to have outdoor visits from the beginning, and now we can do indoor visits, but we wear the full PPE. They've been very accommodating with everything and my dad seems to be very happy there. It's beautiful. It looks like you're walking into a five-star hotel. The activities stopped because of COVID because they co... read more

Business response:

Thank you very much for taking the time to share your experience with our community. We take great pride in providing the best services and programs for our residents while keeping our community safe. We're so thrilled that your father is enjoying his new home, and look forward to your next visit! 

Anonymous's profile image
3 years ago

The common areas at The Residence at Melrose Station always look clean, especially when comparing to other senior living communities. The staff is very friendly. I am impressed that every time I call in, they know exactly who I am. The department heads are often the ones who answer my questions, which is very reassuring. Similarly, the care being provided is great. During the Covid-19 pandemic, they have really stepped up to protect the residents and are doing much more than they usually do for no added cost. Compared to oth... read more

Trisha Romano's profile image
Trisha Romano 
recommend  Recommended
3 years ago

The facility is immaculate!! Staff very friendly!! I would highly recommend it. Very happy! 

Business response:

Thank you, Trisha Romano! 

George Landers's profile image
George Landers 
recommend  Recommended
4 years ago

A wonderful facility with an incredibly caring staff. 

Business response:

Thank you, George Landers! 

Frequently asked questions about The Residence at Melrose Station

How is The Residence at Melrose Station rated?

The Residence at Melrose Station has a 4.9 star rating with 85 reviews. 

When is The Residence at Melrose Station open?

The Residence at Melrose Station is open now. It is open 24/7.