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The Residence at Paine Estate
- Assisted Living Facilities
- Wayland, MA
About this business
The Residence at Paine Estate This lovely community was recently acquired by LCB Senior Living of Norwood, MA, which has been managing Traditions for the better part of the past decade. LCB has more than 25 years of senior living experience, and owns and operates communities throughout New England and the mid-Atlantic. Our beautiful and historic Independent Living, Assisted Living and Memory Care community puts a premium on service and hospitality. Just as the warm, comfortable spaces here contain decades of memories and ... read more
Location details
10 Green Way, Wayland, MA, 01778, United States
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Talked with Seth; sounds nice, but too far, and this might work well for one in-law but not for the other; we're looking for a campus they can reside on together, even if in different units.
Representative has been in contact several times with empathy and helpful information.
My mother recently passed away at Paine Estate in a room that shortly thereafter was deemed uninhabitable by the local Board of Health. Then, six days AFTER she passed away Paine Estate had the audacity to withdraw more than $[removed] from her bank account without authorization. The Acting Executive Director justified raiding the account by saying that they were entitled to collect rent, fees, and expenses for a month after each Resident's death (in effect, it appears, they levy their own death tax)! I am not sure how it's ... read more
Very disappointed. We found mold throughout my mother-in-law's room as we were cleaning it out after she passed. There was a leak months before. They did not even inform us of the leak. We visited a few days later, noticed the odor and the carpet was still very wet. Clearly the water that ran down the walls and soaked the carpet was not cleaned up properly. We could not salvage any of her belongings.
Traditions of Wayland used to be a great place to live for my Mother. She has lived there for several years. The Staff and Management used to be really great. Now the staff is very unpleasant and never smile. Things have changed drastically in the past month. The new staff are not experienced. The home my mother used to enjoy, she nolonger enjoys. The place is messy and unorganized. All the new changes in staff past few months have not been great. The food is bland and does not taste well anymore. The Activities Director tha... read more
We chose this for my mother because the food and attention to detail were fabulous. In the last eight months it has gone way down hill. The food has been very uneven, sometimes not fully cooked, the portions even smaller than usual. The entire house keeping staff quit recently, and they lost the activities director who apparently was going to be let go. The place has been bought by a holding company that owns several similar places. They no doubt know that once a parent is settled, children are reluctant to move a parent, ev... read more
They were not expecting me when I showed up. I found the place to be dirty, the staff to not be knowledgable, and the rooms to be dingy. Not for me.
My mother lived in the memory unit at Traditions for six months before I moved her out. I had so many issues with her care which I repeatedly brought to the attention of the staff. In the six months she lived there there were 2 different memory care directors and a period of time with none. They never let us know when one left, came etc.. My biggest problem was that they had a calendar with listed activities but the activities did not really happen. I live nearby and would stop in at different times of day multiple times a w... read more
Frequently asked questions about The Residence at Paine Estate
How is The Residence at Paine Estate rated?
The Residence at Paine Estate has a 3.8 star rating with 71 reviews.
When is The Residence at Paine Estate open?
The Residence at Paine Estate is open now. It is open 24/7.